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Head of Quality & Customer Experience

Job in Saint Charles, St. Charles County, Missouri, 63301, USA
Listing for: LMI Aerospace
Full Time position
Listed on 2026-08-23
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
  • Management
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Sonaca North America seeks a dynamic Head of Quality Customer Satisfaction to be the primary interface with our US customers on quality performance and satisfaction. You will drive customer confidence, lead actions across Operations, Engineering, Program Management, and Supply Chain, and ensure effective resolution of quality concerns across sites.

You will champion a customer-centric culture, manage complaints and escalations, and steer continuous improvement initiatives to strengthen long-term

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