Water Service Specialist

Job Title

Water Service Specialist

Public Works Department

February 5, 2026

Open Until Filled

$23.23 hourly

Medical, Dental, Voluntary Vision, Life and Disability Insurance; FSA; HSA;
Retirement and Deferred Compensation programs;
Paid Vacation;
Paid Holidays;
Employee Assistance Programs;
Educational Benefits.

Full time, Non‑exempt

The purpose of this position is to perform a variety of semi‑skilled maintenance work involved in water meter replacement, leak detection, meter reading and customer service.

• Investigate water customer service complaints.
• Perform shut‑offs and turn‑ons for customers moving out or into a location.
• Shut water off to delinquent accounts that have failed to pay for service.
• Deal directly with the residents and property owners of the City of St. Charles, on a one‑on‑one basis.
• Perform water leak inspections for residents and property owners of St. Charles City, inside their homes and businesses.
• Check for underground leaks on customer and city service lines, including city water mains and fire hydrants.
• Remove defective and old water meters. Install new meters.
• Replace old and/or defective meter lids.
• Perform pressure test on customer and city water lines.
• Test and read residential and commercial water meters.
• Serve as a meter reader when assigned to cover temporary vacancies in the meter reading crew.
• Maintain repair and service records.
• Will be required to carry an on‑call pager/cell phone during an assigned one‑week period every three weeks throughout the calendar year.
• Work after‑hour emergency repairs with distribution personnel.

• High school diploma or GED equivalent, at least two years of experience related to customer service, maintenance or repair or an equivalent combination of education and experience.
• Valid CDL Class A certification, or ability to obtain one within 90 days.
• Ability to attain a Missouri Department of Natural Resources DS‑1 certification within six months of hire. Retention of certificate is a condition of employment.

• Perform difficult manual labor for prolonged periods of time under severe weather conditions including extreme heat, cold, wind, rain, snow, sleet, etc., while either alone or in combination, climbing, balancing, stooping, kneeling, crouching, crawling, twisting, pushing, and pulling; and frequently lift and carry equipment and materials weighing up to 50 pounds, occasionally up to 100 pounds, for a minimum distance of 10 feet.
• Vision requirements: close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Online employment applications can be accessed on our City Website:(Use the "Apply for this Job" box below)..gov

The City of Saint Charles is an Equal Opportunity Employer and participates in E‑Verify.