Senior Product Manager- Integrations

Title

Senior Product Manager, Integrations

The Senior Product Manager, Integrations owns the product strategy, roadmap, and execution for Duck Creek’s integration portfolio. This role drives a unified integration strategy across the Duck Creek suite, encompassing iPaaS strategy, Anywhere Managed Integrations (AMI/AEI), API strategy, Connectors, and agentic extensibility solutions. The position reports to the Director of Cloud Platform Product Management and partners closely with Engineering, Architecture, Product, Customer Success, and cross‑functional stakeholders.

• Define and own the product strategy and roadmap for Duck Creek’s iPaaS and integration portfolio, consolidating the current integration landscape into a unified, governed layer that serves carrier customers across the suite.
• Own the product vision for how insurance carrier customers build, manage, and monitor integrations with third‑party systems through low‑code, self‑service experiences within Duck Creek’s products.
• Partner with Engineering and Architecture to evaluate and recommend integration platform technologies, ensuring alignment with Duck Creek’s Azure‑native infrastructure, multi‑tenant architecture, and security requirements.
• Define the API strategy, including API lifecycle management, versioning, developer experience, partner ecosystem enablement, and governance.
• Drive the Connector and AMI/AEI strategy, determining which pre‑built integrations (100+ to maintain, retire, or migrate) to support as the iPaaS strategy evolves.
• Provide product leadership for agentic extensibility capabilities that allow carriers and partners to extend Duck Creek’s platform through AI‑driven integration and automation workflows.
• Collaborate with Customer Success, Professional Services, and Sales to understand carrier integration pain points, capture requirements, and support value articulation for integration capabilities.
• Translate complex integration and platform architecture decisions into clear, prioritized product capabilities and outcomes that engineering teams can execute against.
• Establish and maintain governance frameworks for integration quality, security, monitoring, and lifecycle management across the suite.
• Define how the integration portfolio intersects with Duck Creek’s shared platform services (IAM, Eventing and CQRS frameworks, shared services, agentic platform frameworks), ensuring integration capabilities are designed to consume and extend those foundations rather than duplicate them.
• Partner with Product Owners on the platform services team to align integration and platform services strategies, supporting their growth into broader strategic decision‑making.
• Evaluate and recommend platform patterns and frameworks that improve developer experience, reduce duplication across product lines, and accelerate delivery of differentiating features.

• Bachelor’s or Masters degree and/or equivalent experience relevant to the functional area.
• 6+ years of experience in product management within SaaS, PaaS, or enterprise software environments.
• Demonstrated experience owning integration, platform, or infrastructure product domains (iPaaS, API management, integration platforms, middleware, or similar).
• Track record of driving platform or integration strategy across multiple product lines or business units.
• Experience evaluating, selecting, and driving adoption of third‑party platform technologies (integration platforms or similar).
• Working knowledge of API design and lifecycle management (REST, event‑driven, webhooks).
• Familiarity with cloud‑native architectures, multi‑tenant SaaS platforms, and Azure or equivalent cloud infrastructure.

• Experience with embedded iPaaS or OEM integration platform strategies.
• Knowledge of P&C insurance business processes, carrier operations, or Insur Tech product environments.
• Experience with Identity and Access Management (IAM), event‑driven architectures (CQRS, event sourcing), or shared services platform design.
• Exposure to agentic AI frameworks, AI‑driven automation, or extensibility platform design.
• Experience migrating from legacy integration engines (ETL/ELT pipelines,…