Manager, Software Engineering – Connected Quality

Responsibilities

• Lead and develop a team of software quality and automation engineers responsible for connected applications and adjacent experience-verification scope across multiple programs and releases.
• Own quality strategy for connected application features, balancing manual validation, automation, triage, and launch-readiness activities across evolving product scope.
• Drive test planning and execution for customer-facing experiences such as TCPS, Subscription Manager, MyBrand, Server Push Notifications, Passenger Controls, Quick Remote, and other connected app features.
• Partner with software development teams, product managers, designers, and peer quality leaders to clarify requirements, identify gaps and overlaps, and align ownership across system-level and component-level testing.
• Lead the team through issue triage, defect prioritization, and early root-cause analysis, especially when urgent software issues threaten validation timing or launch readiness.
• Build and scale automation for smoke, sanity, regression, and pre-build workflows; use dashboards and data to improve visibility, coverage, and execution efficiency.
• Support bench, vehicle, and test-environment readiness to ensure the team can execute validation effectively across programs and hardware configurations.
• Help shape practical, scalable processes for traceability, test ownership, reporting, and cross-functional readiness reviews.
• Communicate status, risks, staffing needs, and tradeoffs clearly to leadership, peers, and partner teams using concise, data-driven updates.
• Foster a culture of accountability, technical excellence, collaboration, and continuous improvement across quality engineering and automation practices.
• Hire, coach, and develop employees; set expectations, provide feedback, support career growth, and strengthen the overall capability of the organization.

• Bachelor of Science degree in Electrical Engineering, Computer Science, Software Engineering, or another related technical field, or equivalent experience.
• 8+ years of relevant engineering experience in software quality, validation, test automation, or software development.
• 5+ years of experience leading or managing technical teams.
• Experience leading quality efforts for customer-facing software systems across development, integration, and validation environments.
• Working knowledge of software test planning, defect management, automation frameworks, and release-readiness practices.
• Experience collaborating across software development, product, systems, and program teams.
• Demonstrated technical leadership, including the ability to understand complex systems, make sound decisions, and explain tradeoffs clearly.
• Strong communication, prioritization, and organizational skills in fast-moving environments with competing demands.
• Ability to lead through ambiguity, remove roadblocks, and drive alignment across multiple stakeholders.