Quality Program Coordinator​/Quality Engineer

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Full Time Regular QUAL St. Clair Shores, MI, US

8 days ago Requisition

Fisher Dynamics is the automotive industry’s premier supplier of safety – critical seat structures and mechanisms. Steeped in a tradition of excellence, and rooted in automotive innovation, the Fisher story is filled with automotive manufacturing milestones. We bring design, engineering, and manufacturing vehicle seating systems to a new level with innovative thinking. We’re about cutting edge ideas. We have created an environment that encourages an uninterrupted flow of revolutionary concepts and unique ideas

Fisher Dynamics is currently seeking a Quality Program Coordinator / Quality Engineer for our Harper Woods, MI facility. This position is responsible for the review of the organization’s quality policies, communications, programs, and practices to ensure customer satisfaction is achieved. May develop changes to plans and/or methodology. Provides recommendations for improvements to meet program objectives.

• Review IATF 16949 documentation, instructions, procedures, and quality manuals, and ensuring operations is compliant
• Provides support to IATF 16949 activities
• Addresses customer quality issues and problem solving, including customer communication and customer visits as required
• Customer quality issues and problem solving to include customer communication and customer visits as required
• Manage production part builds and layouts as it pertains to PPAP
• Work directly with engineering and program managers regarding issues and or engineering changes
• Establishes Early Production Containment for new program launches
• Audits processes performed by workers relative to methods, tools, and the ability to follow manufacturing instructions
• Ensures compliance with Control Plan requirements from specifications at all stages of the manufacturing process
• Investigate and recommend alternatives to product design and or manufacturing methods to ensure quality
• Generate inspection plans, reporting formats, or performance indicators for specific process areas.
• Investigates/supports corrective action activities required by either internal or external customer concerns
• Perform various other duties, as from time to time required by the department

• Internal audits
  - Plan, execute, and complete a minimum of 5 internal audits per year. Create PRs based on audit findings that were discussed in the closing meetings.
• External audits - prep all items/areas that will be reviewed by the external auditors. Take detailed notes based on the feedback that was received from the external auditors and assist in implementation of all items addressed during the audit(s)
• All other "internal audits"- (audits that specific customers require)- schedule, plan, execute, and complete all aspects of the audits based on specific customer requirements.
• LPAs - Create, edit, and schedule all LPAs. Update based on customer complaints. Follow up on all findings and track to closure. Create and Preform Verification LPAs for Customer Complaints and attach to all PRs as evidence of completion.

• Review all current requirements on a regular basis to ensure they are being adhered to. Stay on top of all updated requirements and update processes / procedures to algin with all updates to IATF and Customer Requirements. Forward all edited or new items to the team and provide training on these updates.
• Order all new AIAG Books (that are required to have on hand) and enroll in all training modules to ensure understanding of these items.

• Create and Provide training sessions with all employees based on feedback from the upper management. Training Topics include but are not limited to:
• IATF Audit Readiness
• Weld Defect Test - Test is updated regularly and administered Biannually.
• Training in all updated or newly created WI / SOPs
• Biannual Training on all regularly used SOPs to ensure they are being followed as outlined in procedure
• PLEX Document System Training
• PRs (Customer…