Manager of Center Student Success

Title: Manager of Center for Student Success

Department: Academic and Student Affairs

Supervisor: Dean of Student Affairs

Pay Grade: 9

Revision Date: 08/28/2026

Location: Main Campus-Academic Technical Center

Approved by: President

Position Summary:

Under the direct supervision of Dean of Student Affairs, the Manager of Center for Student Success will oversee the day-to-day operations of the Student Success Center, including testing, career services, and student activities.

Specific Responsibilities:

• 1. Coordinates the overall functions of the testing center, including scheduling and proctoring assessments.
• 2. Uses a variety of learning and testing technologies including testing platforms provided by ATI, Pearson, ETS, and other testing vendors.
• 3. Coordinates space, furnishings, maintenance, supplies, printing, and security for the Student Success Center.
• 4. Trains, supervises, and evaluates tutors; tracks tutoring budget, submits appropriate purchasing requisitions, collects, maintains, and analyzes data related to tutoring services; coordinates with faculty in relevant subject areas to identify potential tutors; oversees scheduling of tutors, including schedule changes and maintenance of posted schedules for print, online, and digital display; update tutor contact information; schedule crisis tutoring for students in collaboration with faculty;
  
  maintain e-tutoring database, post e-tutoring schedules and provide e-tutoring services through OhioLINK.
• 5. Manages departmental budgets and purchase requisitions.
• 6. Conducts one-on-one career coaching; advises students with job search guidance, application support, and resume reviews; develops and implements communication strategies to promote opportunities for students.
• 7. Develops and supports on-campus career services opportunities and events.
• 8. Develops/conducts workshops to help students expand their knowledge about post-graduation career opportunities in the area.
• 9. Administers and interprets a broad range of career assessment instruments.
• 10. Data collection for reporting related to the position and institutional annual reports.
• 11. Develops, coordinates, and assesses a comprehensive student activities program of educational, recreational, social, and cultural programs that appeal to a diverse audience at the college and in the community.
• 12. Serves as the Advisor for the Beta Theta Mu chapter of Phi Theta Kappa.
• 13. Submits eligibility rosters, conducts induction ceremonies, organizes service projects, and requests payments through Phi Theta Kappa.
• 14. Advises and supports student organizations; ensures students organizations comply with college policies and offers continuous training to student leaders and advisors.
• 15. Works with the Director of Marketing to develop materials to promote workshops, activities, organizations, and other student-focused support.
• 16. Oversees assigned Federal Work-Study students as applicable.
• 17. Is knowledgeable about the Canvas learning management system to assist faculty in creating uniform and accessible student experiences.
• 18. Other work duties as assigned.

Physical Requirements:

Note:

Please rank the below tasks as F for Frequent (6+ hours daily), M for Moderate (4-6 hours daily), O for Occasional (2-4 hours daily) or R for Rarely(