Director of Student Services

Director of Student Services

Department Summary - Ohio University's Regional Higher Education invites applicants for the position of Director of Student Services at the Eastern Campus (St. Clairsville). Regional Higher Education (RHE) consists of five regional campuses serving students throughout southeastern and portions of central Ohio with a comprised enrollment of approximately 4,000 students. For more information about Regional Higher Education, please visit (Use the "Apply for this Job" box below)..

Student Services Administration
• Directs, manages, and oversees the daily operations and staff of Student Services, including orientation, advising, retention, student engagement, career and experiential learning, tutoring, and testing services.
• Manages the College Credit Plus program for the campus, serving as the lead contact for students, parents, school districts, and university colleagues. Serves as the primary academic advisor for CC+ students. Maintains working knowledge of associated Ohio Revised Code, Ohio Administrative Code, Ohio Department of Higher Education policies and practices, and university policies, practices, and expectations. Works with campus and high school administration to identify and support instructional needs and opportunities for CC+ students.

Student Programming
• Works closely with campus administration and regional campus colleagues to develop student programming and services that align with strategic enrollment goals for Regional Higher Education.
• Develop, oversee, and monitor campus-wide efforts to achieve campus and university commitment to student success.
• Oversees the campusOHIOHonors Program and serves as a liaison with faculty and the Honors Tutorial College.

Collaboration and Partnership
• Collaborates with directors of student services at other regional campuses to develop, implement, and maintain policies and practices that support student enrollment, engagement, and retention.
• Supports the coordination of campus recruitment needs and activities with the Division of Enrollment Management.
• As necessary and appropriate, collaborates with the Division of Enrollment Management andRHECommunications & External Relations on recruitment communication strategies that support strategic enrollment goals for the campus, regional system, and university.
• Serves as the campus liaison with university offices, including Enrollment Management, Student Affairs, Academic Achievement Center, college student services offices, and the academic advising, career, and staff associated with the Guarantee+ Graduation Plans.

Position Profile
- Assists and empowers students to achieve academic success and social adjustment through a variety of student support activities. Coordinates services including academic tutoring, student learning centers, life skills support and coaching, etc. Shares resources with students through engagement and outreach opportunities.

Level Summary
- Responsible for the management of a unit that performs diverse but related tasks. Handles work and budget planning, ensuring efficient allocation of resources to achieve team objectives. Contributes to divisional or departmental operational plans by aligning unit goals with broader institutional strategies. Accountable for meeting short-term objectives and driving continuous improvement.

Supervisory Responsibilities
- Manages a large team or multiple teams. Directly oversees at least 2.0

FTEemployees or one or more supervisors. Has authority to hire, transfer, suspend, promote, manage performance, discharge, assign duties, reward, and discipline employees.

Fiscal Responsibilities
- Oversees large budgets, including departmental and program-level budgets.

Problem Solving
- Solves strategic, organizational problems and ensures…