Senior Product Manager

• Own end-to-end accountability for the AI Center of Excellence
• Ensure AI-based products and solutions deliver customer value and operate as viable business models
• Execute the overall AI product strategy, roadmap, backlog and financials
• Drive performance against financial and non-financial KPIs
• Balance short-term tactical product improvements with long-term product investments to maximize ROI
• Provide guidance to product management and development teams on customer needs and expected outcomes
• Engage stakeholders across the business to ensure product success
• Execute product vision and strategy, including product goals, target market, differentiation, positioning, and lifecycle market-share plans
• Develop and manage the product roadmap
• Evaluate product performance and solicit feedback, integrating customer research insights
• Engage regularly with Product Development to convey and meet business needs
• Manage the product backlog
• Oversee product P&L against revenue, EBITDA and/or other budget targets
• Run the Product Management function for the AI Center of Excellence
• Manage and prioritize AI use-case needs from business and functional units

• 5 plus years of experience as an Associate Product Manager or similar role
• 3 years experience in people management
• Must be 18 years of age or older
• Experience in product lifecycle management
• Familiarity with Agile framework
• Knowledge of project management tools, like Jira
• Experience in analyzing and interpreting complex data
• Working knowledge of product data systems and fulfillment operations
• Working knowledge with General Purpose AI Tools like CoPilot, ChatGPT, Claude, Gemini and their usage for Product Management
• Versed in lean/agile methodologies
• Product management experience with a Center of Excellence Team, preferred
• Expertise in working with a multi-disciplinary team on customer-focused products and services
• Significant Payment industry knowledge and expertise within B2B Payments & Payment Processing are essential
• Proven ability to prioritize competing demands and obtain buy-in from stakeholders
• Ability to leverage data to make decisions about product features/attributes/components
• Strong communication, decision making, relationship-building skills
• Self-starter, leadership skills, data analysis, product lifecycle mgmt, process improvement, project management

Demonstrates expertise in AI Product Management, focusing on product strategy, lifecycle management, and stakeholder engagement to drive customer value and business success. Proficient in leveraging data analysis and Agile methodologies to optimize product performance and ROI.

• AI Product Management
• Product Lifecycle Management
• Agile Framework
• Data Analysis
• B2B Payments Expertise

• Product Strategy
• Product Roadmap Development
• Performance KPI Management
• Customer Research Integration
• Product Backlog Management
• Financial Analysis
• Lean Methodologies
• Project Management
• Stakeholder Engagement
• Product P&L Management

• Strong Communication
• Decision Making
• Relationship Building
• Leadership Skills
• Self-Starter

• Payment Industry Knowledge
• B2B Payments
• Payment Processing
• Center of Excellence

• Jira
• General Purpose AI Tools
• Co Pilot
• ChatGPT
• Claude
• Gemini