Inside Sales Representative Support

Overview

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

• Ensure every customer experience is top notch in quality
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
• Take an active role in selling Graybar goods and services on inbound calls
• Provide support on product selection and application
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

• Strong communication skills
• Ability to handle a variety of customer situations with enthusiasm and tact
• Some retail or counter sales experience preferred
• High School education
• 2 year or 4 year degree preferred

The expected rate of pay for this position is $21 per hour, depending on experience.

Schedule:

Monday through Friday, 7:30am to 4:30pm.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan. Most regular, full-time employees may be eligible for a variety of benefits including:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits
• Life Insurance coverage for you and options for your family
• Flexible Spending Accounts
• Disability benefits at no cost to you
• Profit Sharing Plans
• 401(k) Savings Plan with company match
• Paid Vacation & Sick Days
• Paid Holidays throughout the year
• Paid Wellness Day
• Volunteer Time Off to give back to the community
• Predictable Work Schedules (no weekends or nights for most roles)
• Employee Recognition Program
• Educational Reimbursement and Career Development Programs
• Other perks that support well-being and career growth

Benefit eligibility may vary across locations and roles; check with your recruiter for more information.

At Graybar, our employees are the heart and soul of our company. We believe that diverse perspectives drive ideas and innovation to solve our biggest challenges. We welcome people from all backgrounds, cultures and experiences into our company because it aligns with our values and way of doing business. We strive for a workplace where everyone matters, feels a sense of belonging, and can grow both as individuals and as part of the team.

This reflects our employee ownership culture: working as one team while honoring each person’s unique value.

Apply now to explore what’s next for you. Equal Opportunity Employer/Vet/Disabled.

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