Account Coordinator

brief description job posting

we are looking for individuals who are energetic, motivated, eager to learn, grow and develop their skills, while displaying a team and growth mind set to join our growing printing business!

job title: account coordinator department: client services

reports to: manager, client services flsa status: non-exempt

shift: hybrid, m-f days wage range: $22.00-$27.00

# of days on site is determined by business needs

• base pay is based on job-related skills, experience, credentials, role scope, and location. Candidates outside the posted range are encouraged to apply, as qualifications and market factors may influence consideration.

the account coordinator is responsible for supporting the client services team on various commercial print and direct mail job functions.

• support the client services team with various pre-production tasks, including but not limited to, job ticket entry, job revisions, proof review and signoffs, while also assisting with postal promotion submissions and archiving.
• assist the client services team with post-production activities, including but not limited to, sample receipt, routing, and shipping, and preparing and delivering reports to clients.
• assist the client services team with client specific tasks as they occur.
• keep account managers informed of any job-related concerns or opportunities that arise with their assigned clients.
• support 6s initiatives.
• follow all safety and quality policies and procedures.
• perform other as assigned.

• proficient in ms office (word, excel, power point, etc.)
• ability to work within tight timelines and respond quickly to urgent requests.
• strong attention to detail and quality, as well as strong problem-solving skills.
• strong time management and organizational skills.
• demonstrate effective communication skills (verbal, written and listening).
• flexibility to work across the entire client services department as needed.
• proficiency/fluent with english language, both written and verbal.

• high school diploma required.
• associate’s degree or experience in a customer service environment strongly preferred.
• experience with direct mail and commercial print is helpful but not required.

• medical
• dental
• vision
• 100% employer paid life insurance
• 100% employer paid short term & long-term disability insurance
• other voluntary employee benefits i.e. (accident & critical illness)
• 401k with employer match
• vacation/holiday
• sick & safe time (where applicable by state)

the work environmental characteristics and physical demands described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job operates in a hybrid office environment with exposure to a manufacturing environment on occasion. While performing the duties of this job inside and outside the manufacturing facility/office setting, the employee is frequently exposed to normal to moderate working conditions for a hybrid office and manufacturing facility with a noise level that is usually quiet - moderate with minimal to some interruptions.

The role routinely uses office equipment, software and hardware. While performing the duties of this job, the employee is regularly required to talk or hear, type, write and be exposed to regular meetings, both virtually and in person. The employee may be required to stand/sit for long periods of time as well as use hands or fingers to reach or handle, and to reach with hands and arms.

The employee is sometimes required to stand, walk, climb, balance, stoop, kneel, crouch or crawl. The employee will regularly lift 25lbs or more at a time. All vision abilities are required to encompass close-up work. Employees must be able to tolerate and endure extended seasonal hours and maintain alertness to meet deadlines. Occasionally while performing duties of this job, the employee may be exposed to machinery and moving parts, airborne particles including paper dust and…