Veterans Claims Representative​/Day Shift

Position: Veterans Claims Representative / Full-time, Day Shift
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* Working Title:

Veterans Claims Representative*
* ** Job Class:
Veterans Claims Representative*
* ** Agency:
Minnesota Department of Veterans Affairs*
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** Job ** : 96931

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** Location** :
St. Cloud

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** Telework Eligible** :
Yes - Please note this position is telework eligible and required to work in-person for at least 50% of scheduled workdays each month.

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** Full/Part Time** :
Full-Time

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** Regular/Temporary** :
Unlimited

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** Who May Apply** :
Open to all qualified job seekers

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** Date Posted** : 09/12/2026

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** Closing Date** : 09/25/2026

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** Hiring Agency/Seniority Unit** :
Veterans Affairs Dept / Veterans Affairs-MAPE

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** Division/Unit** :
Department of Veterans Affairs / Medical Center Staff

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** Work Shift/Work Hours** :
Day Shift / 8:00 am - 4:30 pm

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** Days of Work** :
Monday - Friday

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** Travel Required** :
Yes - Up to 50% of the time. The incumbent will travel to non-VA healthcare organizations throughout the State of Minnesota.

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** Salary Range:**  $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

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** Classified Status** :
Classified

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** Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

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** FLSA Status** :
Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities ((Use the "Apply for this Job" box below)./connect
700/) :
Yes

** The work you'll do is more than just a job.*
* At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position performs professional level advocacy work for Veterans and their dependents seeking benefits from the U.S. Department of Veterans Affairs. This is done by the preparation and monitoring of both federal and state Veterans benefit claims for Veterans at non-VA healthcare organizations. The incumbent will focus exclusively on clientele from private health care organizations. The Veterans Claims Representative performs ongoing education and information dissemination in all facets of claims and appeals process.

** _Please see a message from Minnesota Department of Veterans Affairs Commissioner, Brad Lindsay. Select_
** Link ()

** To facilitate proper crediting, please ensure that your resume/application clearly describes your experience in the areas listed below, and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.*
* ** Minimum Qualifications*
* Two (2) years of experience in at least three of the following areas relevant to Veterans/Military personnel benefits, Veterans programs, or disability/medical claims:

+ Interviewing claimants

+ Investigating/researching claims

+ Advocating/recommending disposition of claims

+ Approving claims

+ Documenting decisions

+ Interpreting and applying guidelines, rules, laws and/or policies and procedures

+ Providing technical assistance

+ Presenting at hearings or conferences.

AND

To be considered eligible for appointment to this position, as technical staff defined in Minnesota Statutes 196.07, applicants must meet the following criteria defined in section 196.02:

1. Residence in the State of Minnesota,

2. Citizenship in the United States, and

3. Veteran of the armed forces of the United States as defined in section 197.447. Minnesota Statute 197.447 Veteran defined:
The word "Veteran" as used in Minnesota Statutes, except in sections 136F.28, 196.21, and 243.251, means a citizen of the United States or a resident alien who has been separated under honorable conditions from any branch of the armed forces of the United States after having served on active duty for 181 consecutive days or by reason of disability incurred while serving on active duty, or who has met the minimum active duty requirement as defined by Code of Federal Regulations, title 38, section 3.12a,or who has active military service certified under section 401, Public Law 95-202.

The active military service must be certified by the United States Secretary of Defense as active military service and a discharge under honorable conditions must be issued by the Secretary.

** Preferred Qualifications*
* + Claims adjudication experience

+ Experience in…