Fire Data Analyst and Technology Specialist

Data Analyst And Technology Specialist

The St. Cloud Fire Department is accepting applications for a Data Analyst and Technology Specialist. The Fire Department Data Analyst is essential for transforming raw operational, incident, and administrative data into actionable intelligence. This position enables data-driven decision-making, improves service delivery, ensures regulatory reporting compliance, and identifies trends that directly impact community safety.

Key Responsibilities:

• Respond to requests for data analysis and information from command staff by querying records management systems and creating the necessary reports to provide information.
• Gather data and interpret, analyze, and prepare reports & surveys as well as interpret project results and outcomes (monthly, quarterly, yearly).
• Develop reports on Computer Aided Dispatch (CAD) data and response times, apparatus and equipment maintenance, risk management (pre-incident surveys), community risk assessment data, and incident report data in order to allow the department to measure performance with regard to established standards.
• Analyze incident data to identify high-risk locations, repeat incidents, and emerging hazards.
• Responsible for Global Information Systems (GIS) applications, providing mapping and GIS support.
• Research background information to assist personnel with response to inquiries.
• Identify service gaps and recommend deployment or staffing adjustments.
• System administrator for Fire Records Management System (RMS) which includes but is not limited to fire reporting, Emergency Medical Services (EMS) reporting, inspection reports, training records, and equipment.
• Review reports for accuracy of the incident data mandated by the Department, State, and Federal agencies as part of the NERIS (National Emergency Response Information System), determine necessary changes in reporting procedures, resolve user problems and prepare internal reports.
• Maintain readiness for Insurance Service Office (ISO) and Occupational Safety and Health Administration (OSHA) reviews, accreditation processes, and grant audits.
• Provide legally defensible data for litigation, insurance, and public records requests.
• Develop easy-to-read dashboards for command staff, showing real-time metrics and historical trends.
• Create specialized reports for training needs, apparatus replacement planning, and incident type forecasting.
• Monitor unit utilization rates, apparatus usage, station workload distribution, and resource deployment efficiency.
• Performs other work as required and assigned.

The work hours for this position generally are 8:00 - 4:30 p.m., and may be subject to after hours, evenings and weekends.

The city is proud to provide a competitive healthcare package which includes single insurance premiums covered 100% by the employer and family covered 90%. Many voluntary benefits, including disability and flexible spending accounts, are also offered. An excellent retirement pension plan is provided by the city through the Public Employee Retirement Association (PERA). Information on vacation, sick leave, personal days, and holidays can be found in the applicable labor union contract.

Send a fully completed application, cover letter and resume to the Human Resources Email. To learn more about the City of St. Cloud community, visit the Community Profile.