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Senior Customer Care & Lab Operations Specialist

Job in Saint Cloud, Stearns County, Minnesota, 56398, USA
Listing for: EssilorLuxottica
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48804 - 73053 USD Yearly USD 48804.00 73053.00 YEAR
Job Description & How to Apply Below

Essilor Luxottica in Minnesota is seeking a Senior Customer Care Specialist to serve as an escalation resource for complex issues. Based in the optical production lab, you’ll partner with Customer Service and Lab Operations to investigate problems, support delayed orders, and help ensure accurate and timely production flow.

You will leverage strong product and lab workflow knowledge, perform data-driven issue resolution, and contribute to continuous improvement while maintaining high customer

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Position Requirements
10+ Years work experience
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