Desk Representative

This position will be located in:
Saint Cloud, MN

The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of "stock outs", and maintains assigned inventory stock locations.

Essential Functions:

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of "stock outs", inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations ensuring material put away has the correct locator and shelves are neat and orderly.
• Abides by all safety requirements including wearing required PPE gear.

Non-essential Functions:

• Participates in marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• Performs other duties as assigned by supervisor or designate.

• Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

• Excellent interpersonal, written, and verbal communication, reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33%, Frequently 34 – 66%, Continuously 67 – 100%.

• Lift from Floor to Waist:
  • < 10 lbs.
    
    - Occasionally
  • 10 to 25 lbs.
    
    - Occasionally
  • 26 to 50 lbs.
    
    - Occasionally
  • 51 to 75 lbs.
    
    - Occasionally
  • 76 to 100 lbs.
    
    - Occasionally
  • 101 + lbs.
    
    - Occasionally
• Unilateral Carry:
  • < 10 lbs.
    
    - Occasionally
  • 10 to 25 lbs.
    
    - Occasionally
  • 26 to 50 lbs.
    
    - Not at all
  • 51 to 75 lbs.
    
    - Not at all
  • 76 to 100 lbs.
    
    - Not at all
  • 101+ lbs.
    
    - Not at all

• Sitting (continuous period of being seated) - Not at all
• Standing (for sustained periods) - Frequently
• Walking (moving on foot to accomplish tasks) - Continuously
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving on hands/knees) - Not at all
• Climbing/Walking Stairs (ascending/descending) - Occasionally
• Reaching (extending arms) - Frequently
• Crouching/Squatting (bending body downward) - Occasionally
• Kneeling (bending knees to rest on) - Occasionally
• Balancing (maintaining equilibrium) - Frequently
• Repetitive Motion (motions of wrists/hands/fingers) - Occasionally
• Trunk Rotation (movement in any direction) - Occasionally
• Pushing/Pulling (using upper extremities) - Occasionally
• Handling (applying pressure with fingers) - Continuously
• Fingering (typing, picking, pinching) - Frequently
• Talking (spoken word) - Continuously
• Driving (control operation of forklift) - Occasionally
• Desk Work (computer, printer, telephone) - Continuously
• Use of tools (receiving, stocking, packaging, shipping) - Frequently
• Hearing (perceiving sounds) - Continuously
• Exposure (adverse weather/temperature) - Frequently
• Travel (needed to perform duties) - Not at all

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the…