Senior Manager, Rep-on-Demand Team

About the Role

The Senior Manager, Rep-on-Demand Team (Sales Supervisor) is responsible for leading and managing the investment services program across the Cetera Investor Center and Rep-On-Demand business lines. This role drives sales performance, revenue growth, operational excellence, and client satisfaction, while ensuring full compliance with State and Federal securities and insurance regulations. The Sales Supervisor also provides direct supervision to financial advisors and sales associates and serves as the primary liaison with the applicable Cetera broker dealer.

• Sales Leadership & Performance Management:
  Lead, hire, train, motivate, and retain licensed employees across designated locations;
  Drive sales results by monitoring production, coaching advisors, and supporting licensed/unlicensed staff with goal setting, performance feedback, and sales strategies;
  Develop and oversee program performance targets, including revenue goals, service standards, quality metrics, compliance adherence, and budget management;
  Partner closely with broker dealer partners, internal staff, and cross functional business units to reinforce program value and support education around investment services.

• Ensure full adherence to all State, Federal, and regulatory requirements governing securities and insurance products.
• Provide ongoing compliance training and communication to all financial advisors and licensed/unlicensed employees.
• Conduct periodic reviews of policies, procedures, and compliance safeguards to maintain regulatory integrity.
• Maintain required OSJ records and perform ongoing due diligence reviews of all investment products offered through the program.

• Ensure clients receive accurate, transparent information regarding product features, risks, and suitability.
• Oversee the consistency and quality of all program communication materials to align with sound financial principles.
• Establish, track, and improve customer satisfaction measures to ensure an exceptional client experience across all program touchpoints.

• Series 6 and Series 7 required
• Series 24 preferred (or ability to obtain upon hire).
• Life and disability insurance license (or ability to obtain upon hire).
• Bachelor’s degree or equivalent experience in investment sales or financial services.
• Five or more years of investment sales experience in a bank or financial services environment.
• Prior experience managing or leading an investment sales program strongly preferred.
• Commitment to ongoing professional development, including pursuit of advanced credentials or training.
• Strong interpersonal and communication skills with the ability to work effectively with diverse internal partners and clients.
• Highly organized, detail-oriented self-starter who exercises sound judgment and handles confidential information appropriately.

The base annual salary range for this role is $81,000 to $137,000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.

ABOUT US

Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

• Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy access to mental health benefits to meet our team members and their families where they are.
• 20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
• 401(k) Savings plan…