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Call Center Director: Lead Agents, Travel
Job in
Saint Cloud, Stearns County, Minnesota, 56398, USA
Listed on 2026-06-05
Listing for:
YOUR HOME IMPROVEMENT CO
Full Time
position Listed on 2026-06-05
Job specializations:
-
Management
Operations Manager, General Management
Job Description & How to Apply Below
YOUR HOME IMPROVEMENT CO is looking for a Call Center Director to lead operations in St. Cloud, MN. The ideal candidate will have over 10 years in call center roles and 5 years in leadership, managing teams for optimal performance and employee engagement.
This position includes responsibilities such as overseeing 30+ employees, implementing strategies for customer experience, and optimizing resource management. The role requires both strategic planning and hands-on operational leadership.
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