1st Shift Maintenance Service Leader

Summary
The responsibility of the Maintenance Service Leader is to oversee and
coordinate the daily maintenance and repair operations performed by scheduling,
monitoring shop employees, and ordering and organizing parts, supplies, records,
and files to provide safe, efficient, and quality service to all customers.
This position coordinates activities with all shop personnel, outside vendors,
ATS operations, drivers, and contractors.

Education and Experience
1. 1-3 years of equivalent experience in a related field e.g. automotive,
medium/heavy equipment, and trailer repair, etc., and/or a two-year AAS Degree
in a medium/heavy truck diesel program and/or maintenance-related program.
2. 1 to 3 years of supervisory experience in a maintenance shop environment is
preferred.
3. Experience using maintenance software such as Meritor Toolbox, Bendix, and
Haldex is preferred.
4. Must have a solid understanding of parts and inventory control usually gained
through 1-2 years of training and/or related experience.
5. Must be able to read; be familiar with, and able to reference the current DOT
Out of Service regulations.
6. Must possess a high level of stress tolerance and the ability to multi-task.
7. Demonstrated planning, organizing, and prioritization skills.
8. DOT and forklift certification preferred or ability to become forklift
certified within 90 days of employment.
9. Must have the ability to operate vehicles; a valid driver's license is
required.
10. Must be able to operate related power/shop equipment.
11. Must demonstrate a proactive commitment to ATS corporate values and the
success of all staff.
12. Proficient in Microsoft Office (Word, Excel, and Outlook) required.
13. Excellent communication skills (written, listening and verbal).
14. Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities
1. Coordinate all activities associated with the installation, maintenance, and
repair of assigned equipment/vehicles by effectively scheduling work and
leadership of technicians to ensure job tasks are completed in a timely
manner.
2. Partner with the Shop Manager and Human Resources in the recruiting,
interviewing, selection, onboarding, and training of new employees.
3. Provide effective employee performance management utilizing SMART goals,
timely and constructive feedback, coaching for improvement, and progressive
discipline.
4. Monitor preventative maintenance service and repairs on all assets to ensure
safe working conditions and in DOT compliance.
5. Monitor work-in-progress job tasks, ensuring completed work meets required
company and DOT maintenance standards.
6. Serve as a point of escalation and mentorship for complex or unique
repairs.
7. Ensure all job tasks are completed as assigned - verifying that all
preventative maintenance and driver items are accurately addressed and that all
safety lane tasks are documented and assigned.
8. Serve as the liaison between the technicians and the drivers, providing a
high level of customer service while enhancing the driver's experience.
9. Verify that all required parts for the repair have been added to the work
orders for correct billing.
10. Ensure all company-specific and DOT-regulated safety procedures are
implemented and followed.
11. Ensure all preventative maintenance and maintenance service items are
completed and all job tasks have been completed/updated or removed from the
system prior to the equipment leaving the shop.
12. Ensure the volume of work produced meets company standards and ensures
customer satisfaction.
13. Communicate with drivers and/or Operations staff regarding the status of
vehicle/equipment maintenance and repair jobs.
14. Issue necessary parts requested by mechanics and enter information into a
computer system.
15. Demonstrates, by their daily actions, ATS Mission, Vision, and Values in a
consistent, effective, and reliable manner.
16. Support ATS' culture by aligning actions, behaviors, performance, and
decisions in accordance with the Company's values as set forth in our
All-Employee Competencies.
17. Carry out managerial and leadership responsibilities in accordance with
ATS' policies and applicable laws.
18. Perform key All-Manager Responsibilities, deliver high business results,
Build the Right Team, Manage for Optimal Performance, and Develop Talent for
Growth.
19. Complete work responsibilities outside of normal business hours as needed
and infrequent travel may be required.
20. Perform other duties and responsibilities as assigned.

Physical Demands
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential function of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform essential functions.
This position performs work primarily in an office setting.
1. Constantly in a stationary position and occasionally will move around.
2. Constantly operates a keyboard and mouse and constantly utilizes a computer
monitor(s).
3. Constantly conversing with…