Bilingual Field Manager - Janitorial Services

Field Manager (Bilingual) - Janitorial Services - Full-time

Salary: $59K (Fluent in English and Spanish)

Field Manager oversees management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment. Field Manager oversees daily cleaning operations across multiple job sites within a defined area. This role ensures high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules.

• Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.
• Train and mentor staff on cleaning procedures, safety protocols, and company standards.
• Evaluate employee performance and provide feedback and coaching.
• Address employee concerns and resolve issues promptly.
• Supervise, support, and train janitorial staff at assigned locations
• Conduct routine inspections to ensure quality standards are met
• Schedule staff shifts and approve timecards or attendance records
• Address client concerns and ensure service delivery meets expectations
• Maintain inventory of cleaning supplies and ensure proper equipment usage
• Ensure compliance with safety regulations and company policies
• Report site performance and staffing needs to the District Manager
• Assist with onboarding and performance evaluations of janitorial staff
• Respond to emergency cleanups or last-minute schedule changes

• Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.
• Inspect cleaned areas to ensure they meet quality standards and client expectations.
• Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed.
• Ensure compliance with industry standards, safety regulations, and client requirements.
• Ensure compliance with contract specifications.
• P&L Responsibility.

• Serve as the primary point of contact for clients and customers regarding cleaning services.
• Address customer inquiries and complaints promptly and professionally.
• Build and maintain positive relationships with clients and stakeholders.

• Complete necessary paperwork and reports related to cleaning operations.
• Assist with administrative tasks as needed, such as payroll and scheduling.
• May be responsible for hiring, onboarding, and training new employees.

• Supports Account Managers, supervisors and general cleaners.

• Minimum of 3 years' progressively responsible leadership experience in industry or related industry.