Quality Assurance Lead Nights

Position: Quality Assurance Lead - 12HR - Nights
description

job posting

we are looking for individuals who are energetic, motivated, eager to learn, grow and develop their skills, while displaying a team and growth mind set to join our growing printing business!

job title: quality assurance lead department: qa

reports to: production supervisor flsa status: non-exempt

pay band: 5 wage range: $19 - $23

shift: nights/7p-7a pink nights shift differential: $2.00

* base pay is based on job-related skills, experience, credentials, role scope, and location. Candidates outside the posted range are encouraged to apply, as qualifications and market factors may influence consideration.

job summary:

a quality assurance/training lead helps monitor and improve the quality processes implemented to ensure customer satisfaction, administers and supports the facilities training needs, makes continuous improvements to the processes that ensure nahan meets training, quality, and profitability requirements per policies and procedures.

essential duties and responsibilities:

• quality assurance leadership:
  • lead all quality assuranceprocesses, including continuities, signoffs, and samples, ensuring implementation across all employees.
  • monitor and audit quality assurance processes throughout the shift, recommending improvements as needed.
  • assist in resolving quality issues by gathering data, determining the scope, and quarantining products when necessary.
  • document and initiate root cause and corrective action activities for issues meeting the threshold.
  • assist with corrective actions for quality issues.
  • maintain and update qa documents, making recommendations for improvements.
• training coordination:
  • coordinate training activities for new hires and re-train for existing staff.
  • meet with production leaders at shift start up to play daily training needs.
  • collaborate with training smes to ensure tailored training plans for each trainee.
  • ensure proper training documents are utilized and completed.
  • evaluate trainees to determine when they meet expectations outlined in trainees.
  • provide sop training for production staff.
  • maintain and update training documents, making recommendations for improvements.

• customer concerns:
  • assist in gathering information to address and resolve customer concerns investigations.
• quality control (qc):
  • collect and file all qc pulls from the previous shift.
  • verify that all "match job" qc pulls have matching components.
  • support production in gathering and analyzing quality issue data.
• perform daily weekly and monthly total productive maintenance (tpm) tasks to ensure optimal equipment performance where applicable to qa.
• follo all nahan safety and quality standards.
• work assigned shifts, including weekends and overtime, as required.
• perform other duties as assigned by the supervisor.

skills and abilities required:

• ability to training new hires with a person centered approach.

• strong attention to detail and ability to identify quality defects.

• ability to read and interpret work orders and technical specifications.

• strong computer skills.

• ability to work independently, part of a team, training and coach others.

• strong communication skills (written, verbal and listening).

• excellent time management skills and organizational skills.

• proficiency/fluent with english language, both written and verbal.

o secondary language in spanish or others, value added.

education and experience:

• high school diploma or equivalent.

• post secondary education in quality assurance preferred.

• prior printing/training experience preferred.

education and experience:

• high school diploma or equivalent.
• post secondary education in quality assurance preferred.
• prior printing/training experience preferred.

benefits

• medical
• dental
• vision
• 100% employer paid life insurance
• 100% employer paid short term & long-term disability insurance
• other voluntary employee benefits i.e. (accident & critical illness)
• 401k & profit sharing with employer match
• vacation/holiday

work environment and physical demands

the work environmental characteristics and physical demands described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals…