Key Account Representative

Key Account Representative, ATS Logistics

Grow. Earn. Impact.

Customer Service is the force that fuels our success — and we're looking for a motivated, energetic self‑starter who's ready to learn, build strong relationships, and proudly represent the ATS brand from day one.

If you thrive in a performance‑driven environment where effort = reward, you'll feel right at home here with our incentive plan! Key Account Representatives have an annual on‑target incentive earning potential of $3,500 - $13,000+ with an annual earning potential of $60,000+.

As a Key Account Representative, you'll be responsible for servicing the customer/shipper base of ATS Logistics Services, Inc. by providing outstanding customer service. KARs will contact new and existing customers to secure shipments for current and future shipments; evaluate and maintain a shipper base in the data system on an ongoing basis; and maintain updated information on all available shipments.

• Effectively respond to incoming inquiries from customers, utilizing extensive knowledge of ATS's transportation and logistics services.
• Manage day‑to‑day needs of customers, with emphasis on order entry and tracking.
• Use service‑centric processes to build long‑term relationships with customers.
• Manage and grow existing business, while identifying and closing new business utilizing direct mail, networking, and effective telephone sales techniques.
• Negotiate and quote rates with customers, entering and recording all terms and conditions of shipment agreements on a daily basis.
• Interface with national sales representatives and Logistics operations team to manage the account and provide outstanding service after the sale.
• Proactively communicate with national sales representatives about the status of each account and any issues that may impact the overall customer relationship with ATS.
• Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond effectively to questions; write clearly and informatively; able to read and interpret written information.
• Balance team and individual responsibilities; give and welcome feedback; contribute to building a positive team spirit.
• Set and achieve challenging goals in support of department goals.

• Results‑driven communicator who is persuasive, professional, and confident across calls, emails, and customer interactions.
• Customer‑focused and service‑oriented, with experience or strong transferable skills to excel quickly.
• Highly organized and proactive, with strong follow‑through and attention to detail.
• Tech‑savvy and comfortable with CRM platforms like Salesforce, Hub Spot, and similar tools.

• Competitive base salary and incentive structure.
• Career growth pathways including enterprise‑wide opportunities and leadership.
• Comprehensive benefits: health, dental, vision, 401(k), PTO, and more.
• Ongoing professional training and development.
• Tools, technology, and support to help you sell effectively.

We believe in celebrating wins — big and small. You'll join a collaborative environment where your voice matters, and your success is visible.

Many of our best leaders started in our sales roles. Your future is wide open here.

• Total cash compensation range is $45,000.00 to $60,000+ for this position; base salary range starting at $40,000.00 to $42,000+ and the position is eligible for a position‑specific incentive ranging from $3,500 to $13,000+ annually based on individual performance. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work.
• Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401(k) retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development…