Vice President Revenue Operations

Overview

The Vice President, Revenue Operations is a pivotal leadership role responsible for unifying and optimizing the revenue engine across Wolters Kluwer's FCC division, a complex, global business with $1.3B USD in revenue. This leader will partner directly with the FCC Division CEO and report to the enterprise SVP of Revenue Operations to architect and execute a data‑driven revenue operations strategy that drives sales acceleration, operational efficiency, and predictable growth across diverse sales channels and geographies.

This role represents a unique opportunity to build the Rev Ops function from the ground up and establish the playbook that will become the template for enterprise‑wide transformation. The VP will inherit existing sales operations and learning & enablement teams, consolidate fragmented technology systems, and create a unified operating model that serves complex go‑to‑market motions including inside sales, field sales, enterprise accounts, and partner channels globally.

Success requires a proven operator who has scaled revenue operations in global, multi‑billion dollar software businesses and can deliver incremental improvements that compound into significant impact.

• Drive sales acceleration through optimization of processes, systems, and methodologies across all customer segments and geographies.
• Identify and execute incremental improvements across the revenue engine that aggregate into substantial business impact at scale.
• Partner with General Managers in the Division to align revenue operations strategy with regional goals.

• Consolidate and standardize disparate technology stacks, CRM systems, and sales tools into a unified, scalable platform.
• Design and implement best‑in‑class forecasting methodologies, pipeline management disciplines, and performance metrics.
• Evolve traditional sales operations (reporting/dashboards) into strategic revenue operations with enterprise‑wide impact.
• Optimize sales compensation structures and quota management across a complex, global sales organization.

• Unify currently siloed functions including sales operations, learning and enablement, and sales strategy under a cohesive Rev Ops framework.
• Partner closely with the enterprise Rev Ops leader to contribute to and leverage centralized capabilities (target model: 70% enterprise standard, 30% division‑specific).
• Align marketing, sales, customer success, and finance operations to ensure seamless revenue execution.

• Build world‑class revenue analytics and insights capability to inform strategic decision‑making.
• Ensure data integrity and governance across complex, global sales systems.
• Deliver actionable intelligence on pipeline health, conversion metrics, sales productivity, and forecast accuracy.
• Leverage automation and AI to enhance sales effectiveness and simplify selling motions.

• Own selection, implementation, and adoption of the revenue technology stack (CRM, sales engagement, analytics, compensation tools).
• Drive technology consolidation from fragmented divisional systems toward enterprise‑standard platforms.
• Champion automation and process improvement to reduce manual effort and improve sales velocity.

• Integrate learning and enablement function into the broader revenue operations strategy.
• Partner with sales leadership to design and execute training, onboarding, and continuous development programs.
• Establish clear performance management frameworks and accountability structures.

• Design revenue operations strategies that work across diverse sales models: inside sales, field sales, enterprise, partners/resellers.
• Balance standardization with appropriate regional and market‑specific customization.

• Proven experience building or scaling revenue operations functions in $1B+ enterprise software businesses.
• Deep understanding of complex sales channel models including inside sales, field sales, enterprise accounts, and partner/reseller networks.
• Expert…