Parts Sales Worker

Summary

North Central International is a full-service International Truck dealer group with locations across Minnesota, Northern Iowa, North Dakota and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team!

• High school diploma or GED (required);
  Associate’s Degree or higher (preferred).
• Previous parts sales experience (preferred, but not required).
• Ability to quickly learn and operate the dealership’s business and inventory systems.
• Strong customer service skills and effective communication abilities.
• Basic math skills for pricing and processing sales transactions.
• Ability to read and interpret parts catalogs and computer displays.
• Reliable and able to handle multiple tasks in a fast-paced environment.
• Legal authorization to work in the country.

• Greet customers and mechanics, assess their parts needs, and provide prompt, courteous service.
• Identify, locate, and pull parts from inventory to fulfill customer and mechanic orders accurately.
• Use parts catalogs, computer systems, or other reference materials to determine correct part numbers and pricing.
• Advise customers on suitable part substitutions or modifications when exact replacements are unavailable.
• Receive and process telephone and in-person orders, prepare sales invoices, and handle payments or credit authorizations.
• Maintain accurate records of parts sales, inventory levels, and customer interactions.
• Conduct regular inventory counts and assist in stock management to ensure availability and proper storage.
• Examine returned parts for defects and process exchanges or refunds in accordance with company policies.
• Assist in merchandising parts displays and maintaining the cleanliness and organization of the parts counter and sales area.
• Demonstrate product features or usage to customers as needed to support sales.
• Collaborate with mechanics, service department, and other dealership personnel to facilitate efficient repair operations.
• Adhere to all safety protocols and dealership policies while performing job duties.
• Support other duties as assigned to ensure smooth parts department operations including reassignment to other roles or tasks as needed.

We are an Equal Opportunity Employer.