Sales Coordinator​/Receptionist St. Cloud

Sales Coordinator/Receptionist St. Cloud

The Sales Coordinator/Receptionist is Finken's front-line representative, welcoming walk-in customers and internal team members while supporting the sales team with administrative tasks, phone coverage, order processing, and interdepartmental communication. This role suits an energetic, confident communicator who builds rapport quickly, handles high call volume with ease, and creates a positive experience for every customer.

DEPARTMENT: Sales — Water Treatment & Delivery
REPORTS TO: Service Manager
WORKS CLOSELY WITH: Sales Team, Production, Logistics, Customer Service, Delivery/Route Drivers
GENERAL FUNCTION: Serves as Finken's front-line representative, welcoming walk-in customers and internal team members while supporting the sales team through administrative coordination, order processing, and clear communication between departments and clients.

KEY RESPONSIBILITIES:

• Answer phones and direct calls to the right people
• Assist walk-in customers with water and salt sales
• Open the daily mail
• Maintain office supplies and overall office appearance
• Process work orders
• Assist the sales team in preparing quotations, proposals, and contracts
• Process customer orders and ensure timely delivery
• Coordinate with production, logistics, and customer service departments
• Respond to customer inquiries and resolve order-related issues
• Schedule meetings, appointments, and sales presentations
• Prepare invoices, purchase orders, and other sales documentation
• Monitor inventory levels and coordinate stock availability
• Follow up with customers regarding orders, payments, and feedback

PHYSICAL REQUIREMENTS: Able to lift 45 lbs.

QUALIFICATIONS:

• 1–3 years of experience in sales support, customer service, or a similar role
• Background in customer service, sales, and marketing
• Proficiency in Microsoft Office (Excel, Word, PowerPoint);
  High Level and Canva a plus
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• High attention to detail and problem-solving ability

SKILLS:

• Data entry and reporting
• Communication and negotiation
• Teamwork and collaboration
• Time management
• Order processing accuracy
• Responsiveness to customer inquiries
• Sales team support efficiency
• Dependable — ready to show up every day

This role is ideal for someone who enjoys coordinating activities, supporting sales operations, and maintaining strong customer relationships while keeping day-to-day business running smoothly.

From water treatment to plumbing and heating services, Finken has you covered. Our streamlined approach ensures that every step, from consultation to ongoing support, is handled with expertise and care.