Parts and Customer RV Orientation Specialist

Parts & Customer RV Orientation Specialist

Pleasure Land RV is looking for a Parts & Customer RV Orientation Specialist to join our team. In this role, you'll combine customer education with parts sales, helping new RV owners feel confident operating their RV while recommending products and accessories that enhance their camping experience. You'll work closely with our Sales and Service teams to ensure every customer leaves excited, informed, and adventure-ready.

You do not need RV experience to apply. We are looking for someone who is organized, reliable, comfortable using computers, and willing to learn.

Pleasure Land RV has been family-owned since 1971 and is the largest RV dealership in the Upper Midwest. If you're someone who enjoys working with customers, learning about RVs, and recommending products that make every camping trip even better, this could be a great fit.

What You'll Do

• Welcome and educate customers on the operation, features, and maintenance of their new RV.
• Help customers select the right parts, accessories, and camping essentials to enhance their RV experience.
• Provide exceptional customer service by answering questions and assisting with parts purchases in person, over the phone, and electronically.
• Maintain accurate parts inventory and stay knowledgeable on RV systems, products, and accessories through ongoing training.
• Collaborate with the Sales, Parts, and Service teams to deliver an outstanding customer experience from purchase through ownership.

What We're Looking For

• Passion for customer service and helping others learn.
• Reliable and punctual
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Able to follow through on tasks without constant reminders
• Strong communication and presentation skills.
• Able to learn new computer systems
• Valid driver's license required.
• Flexible and able to adjust schedules to meet customer needs.

Helpful Experience, But Not Required

• Parts department
• Shipping and receiving
• Customer service
• Inventory work
• RV, automotive, marine, powersports, or equipment parts

Schedule & Compensation

This is a full-time position, typically working Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional Saturdays may be required. The position includes both indoor and outdoor work throughout the year.

This position offers a competitive hourly wage (based on experience) plus commission on parts sales, providing an excellent opportunity to increase your earnings while helping customers enjoy their RV adventures.

Why Join Pleasure Land RV Center?

• Paid Time Off and Paid Holidays
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• 401(k) with Company Match and Profit Sharing
• Employee Discounts
• Ongoing Training and Career Growth Opportunities
• A supportive, family-owned team environment

Apply Today

If you're ready to turn your passion for RVing and customer service into a rewarding career, apply today and help us continue being the Best in the Midwest!

Pleasure Land RV Center is an Equal Opportunity Employer.