Parts and Customer RV Orientation Specialist

Parts & Customer RV Orientation Specialist

Job Type Full Time

Schedule 8am to 5pm M-Sat with a scheduled day off during the week

Salary $20 - $24 per hour plus commissions

Pleasure Land RV is looking for a Parts & Customer RV Orientation Specialist to join our team. In this role, you'll combine customer education with parts sales, helping new RV owners feel confident operating their RV while recommending products and accessories that enhance their camping experience. You'll work closely with our Sales and Service teams to ensure every customer leaves excited, informed, and adventure-ready.

You do not need RV experience to apply. We are looking for someone who is organized, reliable, comfortable using computers, and willing to learn.

Pleasure Land RV has been family-owned since 1971 and is the largest RV dealership in the Upper Midwest. If you're someone who enjoys working with customers, learning about RVs, and recommending products that make every camping trip even better, this could be a great fit.

• Welcome and educate customers on the operation, features, and maintenance of their new RV.
• Help customers select the right parts, accessories, and camping essentials to enhance their RV experience.
• Provide exceptional customer service by answering questions and assisting with parts purchases in person, over the phone, and electronically.
• Maintain accurate parts inventory and stay knowledgeable on RV systems, products, and accessories through ongoing training.
• Collaborate with the Sales, Parts, and Service teams to deliver an outstanding customer experience from purchase through ownership.

A strong candidate will have:

• Passion for customer service and helping others learn.
• Reliable and punctual
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Able to follow through on tasks without constant reminders
• Strong communication and presentation skills.
• Able to learn new computer systems
• Valid driver's license required.
• Flexible and able to adjust schedules to meet customer needs.

Experience in any of the following is a plus:

• Parts department
• Shipping and receiving
• Customer service
• Inventory work
• RV, automotive, marine, powersports, or equipment parts

This is a full-time position, typically working Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional Saturdays may be required. The position includes both indoor and outdoor work throughout the year.

This position offers a competitive hourly wage (based on experience) plus commission on parts sales, providing an excellent opportunity to increase your earnings while helping customers enjoy their RV adventures.

We believe our employees are the key to our success. When you join our team, you'll enjoy:

• Paid Time Off and Paid Holidays
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• 401(k) with Company Match and Profit Sharing
• Employee Discounts
• Ongoing Training and Career Growth Opportunities
• A supportive, family-owned team environment

Pleasure Land RV Center is an Equal Opportunity Employer.