Asset Protection Specialist

Overview

At Coborn's, Inc., protecting our people, customers, and business is about more than preventing loss - it's about creating safe, welcoming environments where our teams can do their best work. As an Asset Protection Specialist, you'll play an important role in identifying potential loss and safety concerns, responding to guest-related incidents, and helping protect the resources that support our stores and communities.

This is a hands-on, investigative role for someone observant, confident, and comfortable making sound decisions. You'll use available data, technology, and resources to identify theft, property damage, trespassing, and other potential risks while partnering with store teams, Asset Protection, management, and law enforcement when appropriate.

If you enjoy investigating, solving problems, working with people, and making a meaningful impact, this could be the opportunity for you.

What You'll Do

As an Asset Protection Specialist, your primary focus will be supporting efforts to prevent, identify, and manage shrink and safety concerns across Coborn's-owned locations. While much of your work will focus on external or guest-related activity, you'll also collaborate with the broader Asset Protection team to support additional investigations and initiatives.

Loss Prevention & Safety

• Utilize available data, technology, and resources to identify, investigate, and manage guest-related loss and safety concerns.
• Identify and respond to potential theft, property damage, trespassing, and other activities that could negatively impact our people, customers, or business.
• Take appropriate action in accordance with established Asset Protection policies, procedures, and applicable laws.
• Help maintain safe and secure environments for our Employee Owners and guests.
• Recognize trends or recurring concerns and communicate findings to appropriate leadership.

Partnership & Incident Response

• Interact professionally with associates and guests while supporting the company’s goals of reducing loss and maintaining safe work environments.
• Partner with store leadership and fellow Asset Protection professionals to address incidents and identify appropriate next steps.
• Assist other Asset Protection team members with investigations by gathering, reviewing, organizing, and preparing information, data, and evidence.
• Serve as a knowledgeable resource to store teams regarding Asset Protection practices and procedures.

Reporting & Documentation

• Prepare clear, accurate, and timely incident and investigation reports.
• Gather and maintain supporting documentation and evidence related to Asset Protection matters.
• Submit appropriate reports and supporting information to management and/or law enforcement.
• Maintain confidentiality and professionalism when handling sensitive information and investigations.

What You'll Bring

We're looking for someone who can balance strong observation and investigative skills with professionalism and sound judgment. You'll be successful in this role if you bring:

• Strong observation, investigative, and problem-solving skills.
• Ability to recognize suspicious activity, safety concerns, and potential loss.
• Confidence interacting professionally with a variety of individuals, including guests, associates, leadership, and law enforcement.
• Strong written communication skills with the ability to prepare clear and detailed reports.
• Ability to gather, review, and organize information and evidence accurately.
• Sound judgment and the ability to remain calm and professional in challenging or sensitive situations.
• Strong attention to detail and commitment to following established procedures.
• Ability to maintain confidentiality when working with sensitive information.
• Ability to work independently while also collaborating effectively with store teams and other Asset Protection professionals.
• Commitment to representing Coborn's vision, mission, core values, and employee ownership culture in every interaction.

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace- one that offers a vibrant, team-oriented environment, ongoing career growth and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

Please find a list of many of our exciting benefits below:

• Medical & Dental insurance with Health Savings Account (HSA), Flexible Spending Account (FSA) options
• Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Competitive Paid Time Off (PTO/Vacation)
• 10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Additional Voluntary Benefits - such as vision, accident and critical illness…