Field Service Technician

Field Service Diesel Technician – St. Cloud, MN

A company truck is provided.

Pay Range: $38.00 to $51.00 (starting wage depends on skills, experience, education, and location. Pay may vary by up to 10% based on location.)

Full‑time positions are benefits eligible.

• Health, Dental, Vision and Life Insurance
• 15 days of PTO, accrued starting day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax‑free each year
• Short‑Term and Long‑Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance
• Safety Boot Reimbursement, PPE & Uniforms provided
• Tool Insurance
• Safe, clean and friendly work environment

• Diagnose and repair Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment, compact equipment, aerial equipment and paving equipment
• Use a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Willing to respond to after‑hour emergency calls as directed by supervisor
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory

• 2‑year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 3+ years of relevant diesel equipment repair experience, preferably some field experience
• Working knowledge of repairing a variety of agricultural equipment; ag technology experience is a definite plus
• Ability to write and communicate effectively, interact with supervisors, customers, and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after‑hour emergency calls as directed by the supervisor
• Able to operate equipment safely
• Must have and maintain a clean driving record
• Pass a DOT pre‑employment drug screen & physical due to this role being deemed safety sensitive position
• DOT Med card or ability to obtain is required
• Class A CDL or willingness to obtain one within a defined period

• Push/pull up to 50 lbs
• Lift/carry up to 60 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping - able to use bolt box
• Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.