Training & Outreach Manager; Customized Training Rep

Position: Training & Outreach Manager (Customized Training Rep)
## Training & Outreach Manager (Customized Training Rep)
Apply locations:
St. Cloudtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
June 26, 2026 (20 days left to apply) job requisition :
JR##
**** All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
*****
* Working Title:

** Training & Outreach Manager (Customized Training Rep)
** Institution:
** St. Cloud Technical and Community College
** Classification

Title:

** Customized Training Rep
** Bargaining Unit / Union:
** 214:
Minnesota Association of Professional Employees
** City:
** St. Cloud
** FLSA:
** Job Exempt
** Full Time / Part Time:
** Full time
** Employment Condition:
** Unclassified - Unlimited Academic
** Salary Range:
**** Job Description
** The Training & Outreach Manager (TOM) is responsible for assessing, developing, implementing, managing, and evaluating customized training programs for a diverse range of clients, including businesses, government agencies, professional associations, non-profit organizations, workforce centers, and individual learners.

Training programs may focus on areas such as health and human services, manufacturing, skilled trades, business operations, or professional development.
*
* Key Responsibilities:

*** Achieve sales revenue goals established in the Customized Training department’s annual budget.
* Build and maintain strong client relationships by managing engagement throughout the training lifecycle, from initial consultation to successful contract fulfillment.
* Oversee all operational processes related to training delivery to ensure high-quality execution and client satisfaction.
* Support program development by identifying industry and client needs and coordinating appropriate training solutions.
* Recruit and collaborate with qualified instructors to deliver effective and relevant training programs.
** Salary Range: $30.23-$53.58
**** Minimum Qualifications
*** 5 or more years of experience in health and human services, manufacturing, skilled trades, business, sales, or training. An Associate’s degree in a related field could be substituted for 6-months of experience and a Bachelor’s degree in a related field is 12-months.
* Must possess a valid Class D Drivers License and be able to travel statewide as required;
* Strong customer relationship development skills with the ability to motivate, and drive operational outcomes, paired with excellent verbal and written communication and strong organizational skills.
* Knowledge of business operations to assess and determine client needs.
* Experience in managing multiple complex projects with strong attention to detail.
* Ability to work independently and to perform in a team environment as needed.
* Ability to adhere to State, System, and College policies and procedures.
* Results-oriented and client-focused.
** Physical Requirements, with or without reasonable accommodations:
*** Occasionally move and/or transport items weighing up to 40 pounds safely.
* Ability to perform in a work environment which may include the following physical functions:  + Frequent:
Maintain stationary position for long periods of time, move through areas to monitor training, communicate effectively with customers/stakeholders.  + Occasional: transport materials.
** Preferred Qualification
*** Degree in related field.
* Experience in sales or revenue-generating endeavors with an emphasis on developing customer base.
* Knowledge of adult learning concepts and practices, and ability to develop training programs to meet identified objectives.
* Established network of industry contacts including potential clients, instructors/trainers and business or community partners for training and continuing education projects.
* Experience using a CRM (Customer Relationship Management) system.
* Experience managing or supporting grant-funded programs, including application development, compliance, reporting, and coordination with funding agencies and employers;
* Process improvement and project management skills and experience.
* Bilingual/multilingual in Spanish, Somali, French, Hmong, or other languages that reflect our student body, workforce, and communities.
** Other…