Property Support Coordinator

Overview

Red Rock Property Management
:
Property Support Coordinator

Location:

On-Site, St. George, UT

Company overview:
Red Rock Property Management is a locally owned and operated property management company based in St. George, Utah. We focus on integrity, consistency, and exceptional service with a team that values precision and reliability to manage long-term residential properties with care and accountability. Our collaborative environment emphasizes clarity, defined systems, and a superior client experience at every touchpoint.

Position summary:

We are seeking a meticulous, consistent, and dependable Property Support Coordinator who excels in troubleshooting, de-escalation, and addressing tenant and vendor concerns with a solutions-driven approach. Experience with in-home conditions is not required but beneficial for supporting tenant needs. You will collaborate with tenants, vendors, and property owners to schedule and coordinate maintenance requests, track progress, and ensure each request is addressed with precision and care.

Success depends on maintaining a calm, methodical approach, leveraging strong administrative skills, and following established processes. If you thrive in structured, people-focused, service-driven environments, this role is a good fit. Apply today!

Responsibilities:

• Coordinate repairs with tenants, vendors, and owners, maintaining clear communication and exceptional customer service.
• Respond to requests via the software system and text, using email and phone as needed. Ensure consistent follow-through from start to finish.
• Track tasks and deadlines using internal tools to ensure all service items are resolved promptly and thoroughly.
• Prioritize multiple requests with a calm and methodical approach, ensuring that no details are overlooked.
• Collaborate with the team to support shared goals while maintaining individual accountability and responsibility.
• Enter and update data using G Suite (Drive, Docs, Sheets, Calendar) with a strong attention to accuracy.
• Maintain respectful, friendly communication while upholding company policies and service expectations.

Qualifications:

• 1-2 years in customer service experience in a professional environment.
• Outstanding communication and customer service skills. Must be professional, helpful, and patient.
• Strong organizational habits with the ability to manage recurring tasks without error.
• Experience in administrative support or coordination (property management experience is a plus).
• High level of comfort with computers and typing, especially with Google G Suite tools.
• A proactive, team-oriented mindset and willingness to support others.
• Ability to follow established processes and respond to issues with thoughtful problem-solving.
• Consistent work ethic and dependability with a focus on precision, follow-up, and accountability.

Compensation & Benefits:

Hourly Wage: $16 - $20 per hour based on experience and achievement

Benefits:

• Paid time off
• Health share
• 401(k)
• 401(k) matching
• Employee discount

Schedule:

• Monday through Friday, 8:30 am – 5:00 pm
• On-call for Emergency Line 2–3 times annually, with two-week rotations.