VP of Operations
Listed on 2026-06-22
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Business
Operations Manager
Emailable is a leading email verification and deliverability platform trusted by 200,000+ businesses globally, from scrappy startups to household names. We power mission-critical email infrastructure that must be fast, accurate, compliant, and always on.
We’re a highly efficient, globally distributed team. We move fast, build obsessively, and take deep pride in operational excellence.
Now we’re hiring a VP of Operations to help scale the company from strong product-market fit to the next level of uptime, reliability, and operational precision.
Role OverviewThe VP of Operations is the execution engine of Emailable.
You will own the day-to-day operational machine across support, engineering coordination, quality, compliance, and internal systems. Your job is to make the business run smoothly, predictably, and without the founder being pulled into every fire.
This is a hands-on operator role
, not a corporate strategy job. You will build processes, fix broken ones, create operational clarity, and raise the standard of execution across the company.
If you’ve scaled a SaaS company from $1M–$15M ARR and love building repeatable, efficient, high-tempo operating systems: you’ll thrive here.
Responsibilities What You'll Own1.Operational Execution
- Runweeklystandups,sprint reviews,andcross-functional syncs
- Overseeticketmanagement,escalation paths,QAofresponses
- Identifypatternsinsupportandfeedthemintoproduct/engineering
- ManageSOC2initiatives,audits,andongoingcompliance
- OverseeGDPRprocesses(DSARs,deletion workflows,DPIAs)
- Create company-widevisibilityintopriorities
- Buildoperationalclarity,documentation,andSOPs
- Implementperformancestandardsandaccountabilitysystems
- What You’llBuildin Your First
90
Days - AunifiedKPIdashboardforoperations
- Acleansupportworkflowwith
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