Associate Software Product Manager

About the position

As an Associate Software Product Manager at WGU, you will help shape products that support students from their first interaction through the start of their academic journey. You will partner closely with experienced product managers while working across engineering, UX, marketing, and enrollment to turn ideas into meaningful product experiences. You will join a team within Student Life Cycle Services (SLS), focused on improving the online-to-enrollment journey through a student’s first day of class.

This role is ideal for someone early in their product career who brings curiosity, analytical thinking, and a desire to grow into a high-impact Product Manager. You will be expected to build a strong foundation in outcome-driven product development, learning how to connect strategy to measurable results.

• Support the full product development lifecycle including ideation, design, testing, documentation, and release activities
• Turn product vision and direction from senior product leaders into clear business requirements, user stories, and acceptance criteria with guidance
• Collaborate with engineering, UX, marketing, and other stakeholders to build simple, effective solutions to complex problems
• Contribute to backlog refinement and prioritization while balancing stakeholder needs and product value
• Help define user flows, support mockups, and ensure alignment across cross-functional teams
• Participate in QA, user acceptance testing, and release readiness to ensure high-quality outcomes
• Use data and feedback to help evaluate product performance and confirm problems are effectively solved

• High School Diploma or equivalent
• 1 year of relevant experience as a product manager, product owner, or related role
• Strong analytical and problem‑solving skills with an interest in measuring success through outcomes
• Ability to collaborate effectively across teams and build strong working relationships
• Comfort working in ambiguity and adapting to evolving priorities
• Clear communication skills with the ability to translate ideas into structured requirements
• Familiarity with tools such as Jira and Microsoft Office

• Bachelor’s degree in a related field
• 3+ years of experience as a software product manager, product owner, or similar role
• Experience in education technology or mission‑driven organizations
• Exposure to agile product development practices
• Exposure to AI tools is a plus

• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave