Crew Scheduler, Customer Service/HelpDesk
Listed on 2026-02-16
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
St. George, Utah
Flight Operations
16211
$16.50 with ability to increase to $19.00 after 6 month training period
2/16/2026
Job Description About Sky WestLooking for a fast‑paced job with great benefits? As a Crew Scheduler you will work in a fast‑paced environment full of variety that also requires critical thinking and multi‑tasking skills. The result is a rewarding opportunity to learn many different facets of the Sky West operation.
As a Crew Scheduler, You'll Also Enjoy- Four 10‑hour shifts (3 consecutive days off)
- Shift trade flexibility
- Paid training will teach you everything you need to know to succeed on the job.
- Great team atmosphere
- Rewarding work
- Numerous growth opportunities
- $16.50 per hour training wage, increasing to $19.00/hour after passing classroom and on‑desk training (approximately 7 months)
Sky West employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world‑class benefits such as:
- 401(k) match
- Performance Rewards and Profit Sharing
- Health care (medical, dental, and vision)
- Discounted and standby travel privileges worldwide for you and your family with all four of our major partners (Delta Air Lines, American Airlines, Alaska Airlines, United Airlines)
Job Duties
As a Crew Scheduler, you will perform various technical crew scheduling functions and activities.
- Provide scheduling support to Pilots and Flight Attendants
- Utilize multiple computer programs simultaneously with heavy phone call and chat volume
- Monitor/ensure compliance with crew member legalities
- Make calls to crew members notifying them of schedule changes
- Communicate and problem solve with other departments to provide an efficient operation
Sky West Crew Schedulers come from a wide range of backgrounds, education, interests, and experience. We are looking for individuals with an interest in the airline industry who have the following traits:
- Strong verbal and written communication skills
- Exceptional customer service skills
- Desktop PC/Computer experience required
- Ability to multi‑task and prioritize in a changing and fast‑paced environment
- Able to work independently and as part of a team
- Bring a passion and ability to find solutions
- Outstanding listening and critical thinking skills
- People oriented with a positive and cooperative attitude
- Must be able to work a flexible schedule (weekends, holidays, early mornings, afternoons, and graveyard shifts)
- A desire to learn and a commitment to professional development
- Demonstrated stable work history with reliable attendance
- Provide a one‑year commitment to the position
- Call center or related experience a plus
- Be legally authorized to work in the United States without sponsorship
- We are hiring for a class date of March 2nd, 2026
- Sitting at a computer for extended periods of time
- This job is not remote. Candidates must reside near or relocate to St. George, UT by the start of class.
- This is not a Department of Transportation Safety Sensitive position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).