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Travel Generalist

Job in Saint George, Washington County, Utah, 84770, USA
Listing for: Skywest Airlines of USA
Part Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 15.5 USD Hourly USD 15.50 HOUR
Job Description & How to Apply Below

About Sky West

Sky West is the largest regional airline in the United States and partners with four major airline carriers. Known for reliability, service, and the professionalism of our employees, Sky West operates more than 2,100 flights each day across North America. We have been named one of “America’s Best Employers” by Forbes and are known for an industry‑leading workforce, exceptional leadership, and solid operational and economic performance.

Benefits

World‑class benefits including 401(k) match, Performance Rewards, health care, retirement plans, and discounted travel worldwide.

Primary

Job Duties
  • Promote Sky West travel privileges to all employees.
  • Educate employees about travel privileges and provide travel‑related advice via phone, chat, email, forums, presentations, and in‑person interactions.
  • Learn, review, and assist with travel policies and procedures.
  • Maintain detailed logs of employee travel questions and issues.
  • Enter and manage information in Sky West's Travel Authorization System for eligible employee travelers.
  • Write travel bulletins and articles for Sky West Online.
  • Process travel requests for company and business travel, including flights, hotels, and car reservations.
  • Collaborate with representatives from other airlines.
  • Process emergency travel requests.
  • Assist with Sky West People Programs events.
  • Execute various administrative projects.
  • Track and record work, compile quarterly reports using collected data.
  • Perform other duties as assigned by the supervisor.
Minimum Requirements
  • 18 years of age or older.
  • High School Diploma or GED.
  • Pass a pre‑placement background check and drug screen.
  • Legally authorized to work in the United States without sponsorship.
  • Strong customer service skills.
  • Interact and cultivate positive relationships with departments and frontline employees.
  • Professional communication skills via telephone, email, and online chats.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Experience with airline reservation systems (plus).
  • Quick learner who can adapt to change.
  • Strong understanding of Sky West policies and procedures.
  • Team‑player, works well in an open team environment.
  • Open to feedback and able to adapt to change.
  • Ability to present in front of groups.
  • Multitasking ability.
  • Flexible schedule to work some holidays.
Physical and Other Requirements
  • Sit and work at a computer for extended periods.
  • Expected schedule: 16–20 hours per week.
  • This is an in‑office position; no remote work is available.
  • Work environment with moderate noise levels (business office with computers, printers, light traffic, group setting).
  • Training period: 6–9 months with a flexible schedule Monday through Friday.
  • Post‑training schedule:
    Wednesday–Friday, 8 AM to 5 PM.
  • This is a part‑time position.
  • Fixed wage: $15.50 per hour.
  • This is not a Department of Transportation safety‑sensitive position.
Location

St. George, Utah

Job Category

Administrative/Clerical

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