Customer Service Representative; Banking - college grads

Job Description

Location:
South Jordan, UT

Duration: 6-12 months Contract (possibility to convert)

Pay rate: $19-22/hour

Hybrid after training.

Preference Criteria:

• We prefer candidates with either a recent College Degree or Previous Contact Center Experience.

Position

Description:

Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities:

• Addressing incoming phone calls with a high degree of accuracy and efficiency.
• Providing support on cash management products, online services, and general financial inquiries.
• Contributing to a fast-paced, team-oriented environment.
• Multi-tasking and adjusting quickly to changes in a busy financial service center.

Qualifications:

• Preference for a College Degree or Previous Contact Center Experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Excellent communication skills and ability to work effectively in a team environment.
• Strong aptitude for multitasking and adjusting to fast-paced environments.

Why Join Us:

• Opportunity to work with a reputable financial institution.
• Dynamic and collaborative work environment.
• Competitive compensation package and opportunities for career advancement.
• Be part of a team dedicated to delivering excellence in client service.