On-Demand: Guest Advocate; Cashier), General Merchandise, Fulfillment, Food and Beverage, Style
Listed on 2026-06-19
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour
All About TargetWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
All About On DemandAs an On‑Demand Team Member you can work as much or as little as you like. Your schedule may vary depending on shift availability and store needs. You will not be included on the posted weekly schedule, but you will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members that work best with your schedule.
Reliable and prompt attendance is necessary. We require you to pick up and work shifts at least once every four weeks (minimum four hours). Flexibility can be granted in certain circumstances, but you must respond to our attempts to contact you to confirm your interest. If you do not respond, or if you do not work at least one shift within five months, your employment may be terminated.
When you are offered a position you will be required to attend a Target Welcome orientation and commit to a short‑term structured training schedule. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.
All About Service & EngagementAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in‑store and digital services and solutions who are knowledgeable about the capabilities that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the check‑lanes, guest services, gift registry, pick‑up and drive‑up while ensuring exceptional quality.
GuestAdvocate – Key Skills
- Communicating and interacting with guests to build an inclusive guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
- Promoting and engaging around various benefits, offerings and services
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by greeting guests while completing daily tasks.
- When guests need assistance, engage in a welcoming way to solve their specific needs.
- Be knowledgeable about the tools, products, and services available in the store and in your area to improve the guest experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining service and accuracy.
- Inform guests of current and upcoming brand launches, store activities and events.
- Educate guests about Target Loyalty programs and assist with application or sign‑up as needed. Assist with fulfillment services and enrollment.
- Demonstrate how to use Wallet and other features within the Target App.
- Process returns and follow register prompts, partnering with leaders as needed.
- De‑escalate situations and recover the guest shopping experience.
- Deliver accurate service to all Order Pick‑Up, Drive‑Up, and Registry guests.
- Maintain a clean, clutter‑free work area.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work safely, complying with all safety policies and reporting hazards.
- Support guest services such as order pick‑up, drive‑up orders, drive‑up returns, and maintain compliance culture.
- Support Cash Office processes as needed, including management of cash systems.
- All other duties based on business needs.
- You enjoy interacting and helping others.
- You thrive in a fast‑moving, highly active and physically demanding role where teamwork, flexibility, and creative problem‑solving are key.
- You are open to working a flexible schedule with varying hours, days or shifts, including nights, weekends, holidays and peak shopping times.
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