Crew Scheduler, Customer Service​/HelpDesk

About Sky West

Looking for a fast-paced job with great benefits? As a Crew Scheduler you will work in a fast-paced environment full of variety that also requires critical thinking and multi-tasking skills. The result is a rewarding opportunity to learn many different facets of the Sky West operation.

• Four 10-hour shifts (3 consecutive days off)
• Shift trade flexibility
• Paid training will teach you everything you need to know to succeed on the job.
• Great team atmosphere
• Rewarding work
• Numerous growth opportunities
• $16.50 per hour training wage, increasing to $19.00/hour after passing classroom and on-desk training (approximately 7 months).
• 401(k) match
• Performance Rewards and Profit Sharing
• Health care (medical, dental, and vision)
• Discounted and standby travel privileges worldwide for you and your family with all four of our major partners (Delta Air Lines, American Airlines, Alaska Airlines, United Airlines).

• Provide scheduling support to Pilots and Flight Attendants.
• Utilize multiple computer programs simultaneously with heavy phone call and chat volume.
• Monitor/ensure compliance with crew member legalities.
• Make calls to crew members notifying them of schedule changes.
• Communicate and problem solve with other departments to provide an efficient operation.

Sky West Crew Schedulers come from a wide range of backgrounds, education, interests, and experience. We are looking for individuals with an interest in the airline industry who have the following traits:

• Strong verbal and written communication skills.
• Exceptional customer service skills.
• Desktop PC/Computer experience required.
• Ability to multi-task and prioritize in a changing and fast-paced environment.
• Able to work independently and as part of a team.
• Bring a passion and ability to find solutions.
• Outstanding listening and critical thinking skills.
• People oriented with a positive and cooperative attitude.
• Must be able to work a flexible schedule (weekends, holidays, early mornings, afternoons, and graveyard shifts).
• A desire to learn and a commitment to professional development.
• Demonstrated stable work history with reliable attendance.
• Provide a 18 month commitment to the position.
• Call center or related experience a plus.
• Not accepting candidates who now, or in the future, require sponsorship for employment.

• We are hiring for a class that begins on Aug 3rd , 2026.
• Sitting at a computer for extended periods of time.
• This job is not remote. Candidates must reside near or relocate to St. George, UT by the start of class.
• This is not a Department of Transportation safety-sensitive position.