Call Center Rep- Bilingual

Position Overview

Ultimate Staffing Services is actively seeking a bilingual Call Center Representative to join their client's healthcare team in St. George, Utah. This role is pivotal in providing exceptional customer service and support in a fast-paced call center environment.

• Make outbound calls to schedule health screenings.
• Respond to customer inquiries by phone, email, and chat.
• Provide accurate information and resolve customer concerns.
• Maintain and update customer records.
• Deliver exceptional customer service during every interaction.
• Work closely with team members to support daily operations.
• Follow company policies and compliance requirements.
• Handle a high volume of calls professionally and efficiently.

• Previous customer service, call center, scheduling, or healthcare experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers on the phone throughout the day.
• Basic computer skills, including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Healthcare experience is a plus but not required.

The position is full-time, Monday through Friday, from 8:30 AM to 5:00 PM.

The role offers a supportive team environment, consistent hours, and an opportunity to grow skills and career in a meaningful role helping customers every day.

Pay: $17.00 per hour

Location: St. George, UT

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.