Travel Consultant II Salt Lake UT

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

• Create domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation.
• Ensure reservations are built according to client standards and preferences.
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
• Handle a wide range of bookings from simple ones to complex bookings with potentially non‑standard and multi‑destinations, ticket exchanges, and complex fares.
• Make changes or solve any issues that might occur during or before the travel assignments including both routine and non‑routine work.
• Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up‑to‑date.

• 3 or more years’ experience working as a Travel Consultant (or 5 years in another customer service industry).
• Advanced knowledge of GDS (Sabre).
• U.S. citizenship required due to Federal Government contract.
• A genuine passion for high‑quality customer service.
• Good verbal and written communication skills.
• Strong teamwork skills.
• A positive, “can do” attitude.
• Willingness to learn and grow.
• We accept Military experience/certifications as a substitute for some requirements.

• Successful candidate must be a U.S. Citizen; authorization to work in the United States alone is not sufficient.
• Employment is contingent upon the ability to meet government eligibility requirements, including the successful completion of both company and government background investigations, which may include a review of criminal history and credit records.

$46,000 - $52,000

Salt Lake City, Utah, United States

This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.

• Health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• Inclusion initiatives to discuss challenges, obstacles, achievements, and drive company awareness and action.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.

for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.