Accounts Receivable Specialist

The Accounts Receivable Specialist supports day‑to‑day AR operations, including accurate invoicing, timely payment application, and follow‑up on outstanding balances. This role works closely with internal teams and customers and supports software maintenance license renewals and subscription‑based billing models.

• Monitor AR aging reports and support collection efforts to reduce overdue balances
• Follow up on overdue accounts in accordance with established collection procedures
• Support daily Accounts Receivable operations, including invoicing, payment application, and collections
• Respond to customer inquiries and assist with investigating billing discrepancies
• Support Account Managers, Support Team, Delivery Team, and Cloud Team with AR inquiries, service holds or suspensions for non‑payment, and transaction history requests
• Prepare and post customer payment journals and adjustments in accordance with internal controls
• Assist with AR reporting, including aging analysis, DSO support data, bad debt reserve inputs, and month‑end AR Balance Sheet Reconciliation activities
• Support Finance & Operations initiatives related to AR process improvements and system enhancements
• Support monthly sales affiliate commission reporting
• Assist with audit requests and maintain accurate AR documentation

• Software Maintenance & Renewal Billing Experience supporting software maintenance agreements and renewal billing, including tracking contract terms, renewal dates, and pricing changes to ensure accurate and timely invoicing.
• Microsoft Subscription & Cloud Billing Experience Working knowledge of subscription‑based billing models, including Microsoft CSP, Microsoft 365, Azure, and other recurring or usage‑based services. Familiarity with supporting accurate billing, renewals, and reconciliations within AR processes.
• Microsoft Portals & Licensing Platforms Hands‑on experience using Microsoft portals (such as Partner Center and related licensing or subscription management tools) to review subscriptions, validate billing details, investigate discrepancies, and support customer inquiries.

Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team.