Personal Banking - Associate Banker

Responsibilities

• Work independently at a steady pace, with minimal dependence on others.
• Follow established processes and expectations with clear direction.
• Deliver detailed and accurate work by adhering to specified guidelines.
• Provide service and support to clients, including introducing them to new products, services, and digital solutions.
• Process account transactions efficiently and accurately.
• Assist clients and work toward center‑specific sales and service goals.
• Assist other departments as needed, supporting cross‑functional teamwork.
• Build rapport with clients and fellow associates, treating everyone with respect and consideration.

• High school diploma or equivalent.

• Prior banking, cash handling or financial service experience.
• Minimum six months of demonstrated successful sales experience.
• Passionate and motivated self‑starter.
• Desire to educate clients on banking products and digital technologies available at the bank.
• Strong work ethic and accurate completion of work.
• Logical thinking for analysis and decision‑making.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

This role is eligible to participate in a scorecard‑based incentive plan, which can significantly increase overall compensation. Incentives are earned monthly based on performance against defined metrics as outlined in the scorecard.

In addition to financial compensation, we also offer a generous benefits package that includes insurance, 401(k), an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing qualified applicants and associates reasonable accommodation when necessary to enable individuals to complete the application process and/or perform essential job functions. Applicants or associates requiring reasonable accommodations should contact Human Resources. The Bank’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.

The Bank is proud to be a drug‑free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and, if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.