E3n - Salesforce Systems Administrator

Location, Reporting & Travel

This is a 100% fully remote role within the United States. Some travel to regional team meetings is required, however infrequent.

About Us

E3n is a not-for-profit, member-based organization serving independent schools, educators, students, and families across the full student lifecycle.

Formed through the merger of the former Educational Records Bureau (ERB) and the Enrollment Management Association (EMA), E3n builds on nearly a century of collective expertise in assessment, enrollment, and student development. E3n exists to deepen school impact and advance whole-student growth by uniting academic and enrollment leadership around shared, data-driven insights.

E3n provides comprehensive assessments, professional tools, conferences, and analytics that help independent schools demonstrate their value and support student success from pre‑enrollment through graduation—extending beyond academic performance to include student well‑being, sense of belonging, and social‑emotional development.

About the Opportunity

We are seeking a highly skilled, detail‑oriented, and proactive Salesforce Systems Administrator to take ownership of the ongoing management, maintenance, and strategic optimization of our Salesforce platform. This role is critical to ensuring the stability, security, and performance of our Salesforce environment, which serves as the backbone of our customer relationship management (CRM) operations.

As a Salesforce Systems Administrator, you will oversee core Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and any other applicable platforms. You will be responsible for user management, system configuration, data integrity, and ongoing enhancements that align with organizational goals. Working closely with cross‑functional teams—such as Sales, Marketing, Customer Success, and IT—you will translate business needs into effective Salesforce solutions, support reporting and automation efforts, and help drive the adoption of CRM best practices across the organization.

This is a hands‑on role that requires strong technical expertise, attention to detail, and a deep understanding of the Salesforce ecosystem. The ideal candidate thrives in a fast‑paced environment, can manage multiple priorities, and is committed to continuous improvement. H/she/they will bring both strong technical capabilities and a collaborative, solutions‑oriented mindset.

What You’ll Do

Reporting to the Vice President of Technology, the Salesforce Administrator will be responsible for, but not exclusive to the following:

• Serve as the primary system administrator and owner of the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and other relevant Salesforce products
• Own and help shape the Salesforce platform roadmap, aligning enhancements with organizational priorities and growth
• Act as a thought partner on how Salesforce should evolve as the organization scales, proactively identifying opportunities to improve scalability, usability, and cross‑team effectiveness

• Manage user account setup and deactivation, including roles, profiles, permission sets, and license allocations
• Ensure appropriate system access, security, and compliance across all user groups

• Maintain clean, accurate, and reliable data through regular audits, deduplication, and data import/export activities
• Perform data operations using tools such as Data Loader and Data Import Wizard
• Support data governance practices that promote consistency, accuracy, and responsible data use

• Design, build, and maintain custom reports and dashboards to support data‑driven decision‑making across departments
• Partner with stakeholders to ensure reporting aligns with business needs and delivers actionable insights

• Create and maintain automated workflows and system configurations using Salesforce Flow, Process Builder, and (where applicable) Apex
• Configure validation rules, custom objects, fields, page layouts, and related platform components…