Director of Operations

Director of Operations

Location:

St. George, UT

Want to join a great team?

At MMT, our teams are collaborative, innovative and are recognized as change agents, partnering with skilled professionals across the country to generate new, impactful ideas. We are proactive, evolving and highly respected in our industry. We are flexible, have fun, and foster professionalism. Our focus on providing exceptional customer support differentiates us from our competitors.

The Director of Operations is the site leader responsible for unifying people, processes, and performance across manufacturing operations. Reporting to the General Manager, this role owns end-to-end operational execution while building a culture of shared accountability, collaboration, and operational discipline. The Director of Operations provides leadership for Manufacturing Operations, Machine Shop, Supply Chain, Warehouse, and Shipping & Receiving functions across multiple locations, while partnering closely with Engineering, Quality, Facilities, Finance, Human Resources, and Sales to achieve site objectives and deliver a strong employee and customer experience.

This role also leads multi-site manufacturing operations and partners across MMT locations on shared priorities, best practices, capacity, and standardized operating approaches.

This leader sets the tone for operational excellence across multiple sites - driving execution, accountability, and teamwork aligned to common goals and connected to the broader enterprise. Through strong cross-functional collaboration and disciplined execution, the Director of Operations helps ensure the site performs as one team in support of customer, business, and enterprise objectives.

What success looks like:

• Teams operate with clear ownership, aligned priorities, and mutual accountability
• Functional silos are replaced with cross-department problem solving
• The site performs as part of MMT, and the Catheter Tech team, not in a silo
• Metrics drive behavior, decisions, and results, not opinions
• Leaders at every level are developed, coached, and held accountable
• Operational performance consistently meets customer, business, and enterprise expectations.

Core leadership capabilities:

• Proven ability to build, align, and lead high-performing operational teams
• Creates clarity around roles, expectations, and outcomes
• Uses data and KPIs to drive execution and accountability
• Comfortable leading cultural change and reinforcing standards
• Communicates with confidence, consistency, and transparency
• Models collaboration across functions and sites

Key responsibilities:

Core Operations Leadership:

• Serve as the primary point of accountability for operational performance across safety, quality, delivery, cost, and people.
• Champion a One MMT mindset, aligning operational priorities with enterprise strategy and shared standards.
• Partner with peer site leaders to align and standardize best practices and leverage enterprise capabilities.
• Lead execution across manufacturing, machine shop, supply chain, warehouse, and shipping functions to achieve customer and business commitments.

Team Building & Accountability:

• Build and lead a multi-level leadership team grounded in trust, ownership, and results.
• Establish clear goals, metrics, and expectations for operational departments.
• Coach and develop leaders, reinforcing accountability through regular performance reviews and feedback.
• Foster a culture where issues are surfaced early, solved cross-functionally, and owned to completion.

Operational Excellence:

• Ensure daily excellence in manufacturing, machining, material flow, inventory management, and fulfillment operations.
• Promote a strong safety culture through proactive leadership, training, and engagement.
• Drive Lean, Continuous Improvement, and standard work across operational functions.
• Lead root-cause problem solving and support implementation of sustainable corrective actions across the organization.

Cross-Functional Integration:

• Partner closely with Engineering, Quality, Facilities, Finance, HR, and Sales to align resources and priorities toward common objectives.
• Serve as the key operational leader during acquisitions, ensuring operational stability, cultural alignment, and integration into MMT systems.
• Collaborate with sister sites to share talent, capacity, and best practices. Drive multi-site coordination across shared resources, capacity planning, best practice deployment, and operational alignment to support enterprise performance.

Strategy Execution & Performance Management:

• Translate corporate strategy into clear, executable operational plans.
• Establish and manage leading and lagging KPIs tied to safety, quality, delivery, cost, and growth.
• Review performance rigorously and adjust plans to meet or exceed commitments.
• Support site-level strategic initiatives through strong cross-functional execution and operational discipline.

Financial Ownership:

• Own operational performance against budget and profitability targets.
• Develop and manage operational budgets aligned with MMT…