Service Center Manager - Salt Lake City

Location

Salt Lake City - Hybrid/In-Office/Onsite with Customers

• Develop business strategies and objectives to ensure quotas and financial plans are met or exceeded.
• Plan, align work, and resources so that customer needs, contractual obligations, and service work is completed within appropriate time frames and meets quality expectations.
• Manage P&L and deliver on financial goals (revenue and operating income).
• Lead Account Managers and the Technician team enabling growth in service and repair, complex turnkey, building automation and energy solution projects.
• Build and maintain rapport with internal and external business partners, including Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved.
• Drive implementation of Daikin culture, including prioritization of safety and People-Centered Management.
• Provide leadership for the service team, including Service Coordinators, Account Managers, and Technicians.
• Coach and develop employees in order to maximize performance and potential.
• Solicit and apply customer feedback (internal and external).
• Improve processes, products, and services.
• Manage company assets and inventory to ensure proper cost control and operational efficiency.
• Ensure that the local office is compliant with all federal, state, and local legal regulations and statutes, including prevailing wage, legal posting requirements, and safety regulations.

• Bachelor's Degree or equivalent experience.
• High School diploma or GED required.
• 6+ years related experience and training, preferably in commercial HVAC service industry.
• 4+ years of people leadership experience preferred.
• Leadership experience in Service, Sales, and Operations.
• Previous experience working with financial statements and managing P&L.
• Knowledge of HVAC designs, applications, and energy saving solutions.

• Non-logoed company vehicle with most expenses paid
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state, and local law
• Tuition Reimbursement after 6 months of continuous service
• Work visa sponsorship is not available for this position.

The typical annual base salary for this position ranges from $110,000 - $148,000 in Utah with an additional $20,000 on target sales incentive plan. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!

Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering.

You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong – and be able to make your mark.

Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.