Assistant Shelter Manager - STG

Description

ORGANIZATION:
Friends of Switchpoint is a non-profit organization that
has been serving
those individuals, families and veterans experiencing poverty and homelessness since 2014.

• OUR MISSION:??
  
  To empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community.
• OUR VISION:
  We believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstance.

• Kindness – Remember Kindness is Contagious!
• Connection – It is why we are here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want "Fishermen"!

• Kindness:
  To demonstrate compassion and respect for all people.
• Leadership:
  To lead by example, developing, promoting, and sharing innovative ideas and programs to help those experiencing homelessness.
• Transparency:
  To be open and honest in our relationships.
• Authenticity:
  To do what we say we do.
• Positive Influence:
  To judge our effectiveness by the extent to which individual lives are saved and improved by the positive experience of the people we influence.
• Golden Rule:
  To treat all people as we ourselves would wish to be treated.

Join a team that's changing lives! As the Assistant Shelter Manager
, you'll work alongside the Shelter Manager to keep shelter operations running smoothly while championing Switchpoint’s mission and guiding principles. You'll help lead and support staff, engage with clients, coordinate volunteers, manage donations, and contribute to innovative solutions through the Triage Approach. If you’re an energetic leader who enjoys variety, collaboration, and making a real impact, we’d love to have you on our team.

• Reports to Shelter Manager with clear communication relating to shelter operations. Participate in team meetings (when needed) and assist with bringing consistency and unity among shelter teams.
• Provide staff supervision by maintaining communication with immediate staff and assisting Case Managers with daily challenges; ensure the triage approach operates efficiently; ensure Resident Managers are doing their jobs in keeping the facility clean and safe and documenting all activities in the daily logs.
• Maintains security of shelter residents by closely monitoring the facility and by following shelter procedures; monitoring logbook; ensuring the entrance of the shelter(s) is staffed properly and walking through the facility checking resident rooms, bathrooms, kitchen area and outside etc on a routine basis.
• Collaborate with the Shelter Manger and monitor progress of all residents at shelters in accordance with the Resident Handbook; this includes ensuring that all residents are adhering to all shelter rules and doing chores on time; confronting behaviors and writing disciplinary action forms per Shelter Rules/Policy as needed.
• Processing and handling resident warnings/violations as directed by the Resident Handbook, Policy, and Shelter Manager
• Oversee ongoing training of Shelter Support staff with emphasis on policy/procedures/rules, de-escalation, communication skills, and staff development.
• Update and maintain the room chart and oversee the compliance of shelter residents completing daily chores for AM and PM and taking appropriate action as needed.
• Assist Volunteer Manager and Kitchen Manager in the oversight of the shelter kitchen, working with the Support Staff and Volunteers to make sure resident meals are prepared on time and in compliance with the Utah State Department of Health regulations; and ensuring the kitchen area is properly managed and the freezers, refrigerator, pantry and work spaces are clean and orderly.
• Assi…