Retail Assistant Store Manager

Retail Assistant Store Manager

$16.00 to $19.00 per hour. Commission structure pays up to 8% on transactions, providing additional earnings on top of the hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, voluntary options (eligibility required).
• Best working hours: most stores 9 AM–6 PM; many closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment, up to 50% of earnings up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Vacation: 1 week paid after 6 months, an additional week after 1 year, and 2 weeks each anniversary thereafter.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter, 24 hours after 5 years.
• Employee discounts from day one.
• Tuition Reimbursement up to $2,000 per year for full‑time employees.
• Access to over 10,000 discounts through First Cash Perks.
• Auto‑enrollment in First Cash 401k after 6 months.
• First Cash Pet Insurance program access.

Assistant Store Manager responsible for day‑to‑day operations, leading and developing employees, recruiting and retaining talent, maximizing financial goals, and managing customer relations. Works with the Store Manager to analyze financial statements and ensure goals are met, while committing to asset protection, brand promotion, and new customer acquisition.

• Facilitate a customer‑centric environment, engage customers, and address issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, count cash drawers, and ensure asset protection procedures are followed.
• Maintain inventory control, property safety, documentation, and secure customer loans.
• Administer store processes: inventory, loan management, merchandising, presentation, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Stay updated on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Willing and able to perform duties for extended periods, lift and carry up to 50 lbs, and stand, stoop, walk, climb, push, pull as required.
• Demonstrated supervisory ability.
• Ability to work with firearms and obtain firearms certification.
• May be required to assist customers in parking lots or exterior storage areas.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Flexible to work in multiple locations as business needs dictate.
• Willing to work a flexible retail schedule, including weekends and holidays.
• Will work 40+ hours per week; hours are not guaranteed.
• Computer literate, able to operate POS systems and common office machines.
• Ability to multitask in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply.

The plan is proprietary to First Cash. Assistant Store Managers may earn 2–8% commission based on gross profit of personal performance. Detailed information is provided during the interview process.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will also provide reasonable accommodations for qualified individuals with disabilities.