Bilingual Spanish-Speaking Resident Advocate

JOB TITLE:

Bilingual Spanish-Speaking Resident Advocate.

REPORTS TO:

Shelter Manager.

LOCATION:

St. George.

HOURS:

Full-time (40 hours weekly). STARTING PAY: $19.00 per hour.

BENEFITS:
Bilingual Spanish‑Speakers receive an additional $1 per hour which is already included in the base pay rate, $2.00 weekend shift differential pay, 401k 3% match after six months of employment, Accrued PTO, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP COBRA Qualified, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability).

• Maintain confidentiality, security, safety, and general upkeep of the DOVE House; attend to the overall needs of the in‑shelter clients and answer all helpline and dispatch phone calls; assist in‑intake and exit of clients; maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House.
• Full‑time resident advocates are tasked with some training assignments, as well, and are expected to stay current with best practices for providing victim advocacy, which includes a 40‑hour victim advocacy training.
• Maintain security, safety, and upkeep of shelter.
• Follow policy and procedures.
• Attend to the overall needs of the in‑shelter clients.
• Provide victim advocacy as needed.
• Operate the 24‑hr hotline and provide crisis advocacy.
• Support client action plan goals.
• Document activities and notes in database and advocate logs.
• Provide training for volunteers and new staff advocates, as assigned.

• Proficient Spanish language skills required.
• High school diploma and two years’ experience working with the public.
• Clear criminal background check.
• Strong communication skills, including phone skills.
• CPR/first aid required within 30 days of hire.

DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.