Funeral Home Transportation Specialist and Funeral Assistant

Transportation Specialist

The Transportation Specialist is responsible for the professional, safe, and compassionate transportation of decedents from residences, medical facilities, and other locations. This role requires a high level of integrity, attention to detail, physical capability, and the ability to interact respectfully with grieving families. The Removal Specialist plays a vital role in representing the organization and ensuring each removal is handled with dignity and care.

• Safely operate company vehicles to respond to removal calls in accordance with organizational protocols.
• Maintain compliance with all driving requirements, including holding a valid driver's license and a clean driving record.
• Obtain and maintain approval from SNFC to drive company vehicles.
• Participate in a rotating on-call schedule, including night shifts, weekends, and holidays as required.
• Perform removals after regular business hours with reliability and professionalism.
• Learn and apply proper cot-use techniques to ensure safe and secure transport.
• Lift, maneuver, and transport up to 50 lbs. independently and safely.
• Use appropriate, compassionate language when communicating with family members during a removal.
• Follow all safety, documentation, and procedural requirements as set by the organization.
• Represent the company with professionalism, empathy, and attention to detail at all times.

• Assist in preparing and transporting deceased individuals to the funeral home.
• Help in setting up funeral services, including arranging flowers, seating, and displays.
• Provide support during funeral ceremonies and services, ensuring everything runs smoothly.
• Handle and deliver necessary paperwork, including death certificates and burial permits.
• Help with the closing and cleanup of funeral services, including the packing of personal items or flowers.
• Support families with the collection of personal belongings after services.

• Greet and guide family members and guests during visitation hours and services.
• Respond to requests from families in a timely, professional and compassionate manner.
• Maintain confidentiality and uphold ethical standards while interacting with grieving families.

• Assist with completing and filing necessary documentation, including legal and regulatory paperwork.
• Maintain accurate records of services provided, such as payments and arrangements.
• Coordinate with suppliers, such as florist, casket vendors, and transportation services.

• Drive or accompany transportation vehicles (hearse, funeral cars) to ensure the timely arrival and departure of services.
• Maintain and clean funeral vehicles and equipment to ensure readiness for services.
• Help load and unload the deceased and ensure proper handling during transport.

• Keep Funeral home facilities clean, organized, and presentable for visitors.
• Assist in the maintenance of inventory for funeral supplies and equipment.

• High School Diploma or equivalent required; some experience in funeral services is preferred.
• Ability to work compassionately and professionally with families during emotional times.
• Strong organizational and time-management skills.
• Valid driver's license and a clean driving record, and ability to handle funeral vehicles in a safe and professional manner.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
• Excellent communication and interpersonal skills.
• Discretion and respect for the confidentiality of families and their arrangements.

• Ability to lift and carry heavy objects, such as caskets, urns, and other funeral related equipment.
• Must be able to lift up to 50 lbs. regularly and occasionally more during transport and service preparation
• Must be able to stand or walk for extended periods during funeral services, visitation hours, or while assisting with arrangements.
• Will often be required to move around the funeral home or other venues, such as churches or cemeteries, and may need to traverse stairs or uneven ground.
• Frequent bending,…