Field Service Engineer

• Location: St Helens, Merseyside, United Kingdom

Field Service Engineer
£37,000 – £47,000 + Bonus up to 10% + Overtime available
UK-wide travel (Mon–Fri, working away required)

My client is a well-established and highly regarded manufacturer within the power distribution and switch gear sector, supplying critical electrical infrastructure across the UK and internationally. Due to continued growth, they are looking to strengthen their aftersales team with experienced Field Service Engineers at multiple levels.

• Salary up to £47,000 depending on experience
• Up to 10% monthly bonus
• Clear progression into Senior and Coordinator roles
• No out-of-hours callout – Monday to Friday only
• Early finish every Friday
• Strong mix of field work and hands‑on workshop support
• Stable business with long-term opportunities

You’ll play a key role in supporting customers across the UK, carrying out fault finding, maintenance, and technical investigations on switch gear and associated equipment.

This isn’t just a travelling role — when you’re not on site, you’ll stay hands‑on in the workshop, supporting build, wiring, and testing. It keeps your skills sharp and gives you a full understanding of the equipment.

Field Service (Primary focus)

• Respond to customer issues during standard working hours
• Carry out fault finding, repairs, and technical investigations
• Deliver reactive and planned maintenance on switch gear systems
• Complete service tasks including:
  • Relay testing
  • VT/CT checks
  • Component replacements
  • Mechanical adjustments
• Produce reports, RAMS, and documentation
• Build strong working relationships with customers on site

Workshop / Production (when not on site)

• Panel wiring and electrical assembly
• Building switch gear and protection/control panels
• Supporting testing and inspections

• UK-wide role
• Working away Monday to Friday
• Jobs range from day visits to full working weeks away
• Accommodation and expenses fully covered

• 2–5 years’ experience
• Confident fault finding and servicing
• Comfortable working independently on site
• Relay/VT/CT functional checks; RAMS; customer facing
• 5+ years’ experience
• Leads jobs and supports junior engineers
• Strong diagnostics and customer-facing ability
• Leads reactive jobs; trains juniors; liaises with OEM/clients; complex diagnostics
• Senior-level experience
• Involved in planning, report quality, and stakeholder management
• Regional cover owner; schedules day-cover rota; quality owner for reports/RAMS; stakeholder management.

• NVQ / City & Guilds Level 2 or 3 in Electrical Installation (or similar)
• Strong electrical fault finding and maintenance experience
• Background in industrial electrical systems or switch gear
• Able to work independently and manage site work
• Willing to travel and stay away during the week
• IT competent (reports, Outlook, Excel)
• Experience with MV switch gear or protection & control panels
• Relay testing experience
• 18th Edition

• Monday – Thursday: 08:00 – 17:00
• Friday: 08:00 – 13:00
• Occasional later finishes on Fridays depending on travel

• Up to 10% monthly bonus
• 24 days holiday + bank holidays
• Paid accommodation and expenses
• Early finish Fridays
• Training and progression opportunities
• Enhanced family leave

If you’re an experienced Field Service Engineer looking for a role that offers variety, progression, and a strong package, apply now.