Business Relationship Manager
Job in
Saint John, New Brunswick, Canada
Listing for:
Cooke Inc.
Full Time
position
Listed on 2026-02-14
Job specializations:
-
Business
Business Systems/ Tech Analyst, Business Continuity
-
IT/Tech
Business Systems/ Tech Analyst, Business Continuity
Job Description & How to Apply Below
Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.
Cooke is continuing to mature its digital strategy through Business Capability and Product Teams that deliver meaningful outcomes across operations, processing, distribution, and corporate functions. As a Business Relationship Manager (BRM), you play a critical role in connecting business strategy with IT capabilities-ensuring the right initiatives are prioritized, governed, and positioned to deliver value.
The Role
As a BRM, you act as a trusted partner to assigned business capability areas. You translate business needs into structured demand, capability roadmaps, and prioritized initiatives while ensuring alignment with enterprise architecture, governance, and delivery models. You do not own delivery execution, but you enable successful delivery by shaping clarity, alignment, and outcomes.
Key Responsibilities
Build strong relationships with assigned business capability leaders and product owners; understand their goals, KPIs, and pain points.Lead capability discussions to identify opportunities, gaps, and improvement initiatives aligned to business strategy.Support demand intake and prioritization using established governance and opportunity prioritization frameworks.Facilitate capability roadmapping and quarterly planning sessions in partnership with business and IT teams.Translate business needs into clear requirements, solution intents, and initiative definitions.Support Architecture Review Board (ARB) preparation by ensuring scope, impacts, and alignment are well articulated.Coordinate with Project Managers, Architects, Vendors, and Delivery Teams to manage dependencies and risks.Lead service reviews and value discussions, helping articulate IT outcomes and benefits to the business.Ensure documentation, repositories, and artifacts are accurate, current, and decision-ready.Support change management and adoption activities for initiatives impacting assigned capabilities.What Success Looks Like
Business stakeholders view you as a trusted advisor and strategic partner.Demand is clearly articulated, prioritized, and aligned to business outcomes.Capability roadmaps are current, transparent, and connected to enterprise priorities.Initiatives move smoothly through governance with fewer escalations and rework.IT value and outcomes are clearly communicated and understood by the business.Core Skills & Competencies
Business capability mapping and roadmap developmentStrategic stakeholder relationship managementDemand intake, prioritization, and portfolio alignmentBusiness analysis and requirement translationWorkshop facilitation and structured decision-makingService review and value reportingChange management and adoption supportStrong written, verbal, and executive-level communicationBehaviors That Drive Success
Adaptability – Adjust effectively to changing priorities and ambiguity.Business Acumen – Understand how initiatives impact business outcomes.Collaboration & Synergy – Build strong working relationships across teams.Decisiveness – Make informed decisions within defined scope.Digital Acumen – Use digital tools confidently and supports modern ways of working.Growth Mindset – Seek feedback and continuously develops skills.Outcome Driven – Focus on delivering measurable value.Political Savviness – Navigate stakeholder relationships with professionalism.Experience & Qualifications
Bachelor’s degree in Business, IT, Information Systems, or related discipline (or equivalent experience).3–6 years of experience in Business Relationship Management, Business Analysis, Product-facing IT, or similar roles.Experience working with business stakeholders in complex, cross-functional environments.Familiarity with IT governance, portfolio management, and demand prioritization.Experience using collaboration and planning tools such as Microsoft Teams, SharePoint, and Join our team and…
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