Payroll Specialist Payroll

At PSI Payroll Services Inc. (PSI), part of the global IRIS Software Group
, payroll isn’t just about numbers
-it’s about people. Our boutique, high‑touch services are trusted by businesses across North America because we make sure employees are paid accurately, on time, and in full compliance
.

That trust starts with you.

As a Client Payroll Executive
, you’ll be part of the team managing PSI’s largest and most complex Canadian payrolls
. You’ll take ownership of payrolls end‑to‑end, working directly with clients to ensure every calculation, deduction, and benefit is handled correctly. From commissions and stock plans to taxable benefits and year‑end reconciliations, you’ll be the trusted expert that clients rely on every single pay cycle.

This is a role where your expertise isn’t just valued – it’s essential. The accuracy of your work shapes the confidence of our clients, the experience of their employees, and the reputation of PSI and IRIS.
This role can be based anywhere in Ontario, Canada, with a planned start date of November 2025, but you’ll need to be able to work Eastern Time hours to collaborate effectively with clients and colleagues.

• Payroll is personal – Getting it right means peace of mind for thousands of employees and their families.
• You’re the expert advisor – Clients see you as their go‑to partner for Canadian payroll questions and challenges.
• Compliance is critical – Every province has its own rules. Your knowledge of tax, pay codes, and regulations keeps payrolls accurate and clients confident.
• You drive client success – The level of service you provide is what makes clients stay with PSI for the long term.

You’ll be part of our Client Services division
, within the specialist team that manages PSI’s largest and most complex Canadian payrolls
. While other teams focus on mid‑sized or less complex client needs, this group is trusted with the payrolls that require the highest level of accuracy, compliance knowledge, and attention to detail.

We don’t just process numbers – we build strong client relationships, solve tough payroll challenges, and deliver the boutique service that sets PSI apart. Working closely with colleagues in Implementation and Operations, you’ll ensure new clients transition smoothly and existing clients continue to receive the expert service they expect.

• Take full ownership of the payroll and audit function for a portfolio of Canadian clients with high levels of complexity.
• Schedule, process, and balance payrolls – ensuring every calculation, deduction, stock option, commission, and taxable benefit is handled correctly.
• Maintain accurate client and employee records, with detailed processing instructions.
• Serve as the first point of contact for clients, managing questions, solving issues, and keeping communication clear.
• Deliver excellent service within strict timelines, ensuring compliance at every step.
• Manage year‑end processes including T4s, RL‑1s, EHT reconciliations, Workers’ Compensation filings, and more
  .
• Partner with the Implementation team to review new client setups and support seamless transitions.
• Identify and suggest opportunities to improve systems, processes, and client outcomes.

We’re looking for someone with a proven track record in Canadian payroll who thrives on accuracy, compliance, and client care. You should bring:

• Strong knowledge of Canadian payroll legislation and compliance across multiple provinces.
• Confidence running end‑to‑end payrolls
  , including calculations, verifications, deductions, commissions, stock, and taxable benefits.
• Experience managing year‑end reporting (T4s, RL‑1s, ROEs, etc.).
• Payroll Compliance Practitioner (PCP) certification preferred, or working toward it.
• Comfort with MS Office, especially Excel, and the ability to handle data with accuracy.
• Clear, professional communication skills (written and verbal).
• Attention to detail, problem‑solving ability, and the confidence to manage multiple client requests at once.
• A client‑first mindset – approachable, responsive, and committed to building trust.
• The ability to stay organized and calm under pressure,…